General Manager Position

Job Description
The General Manager will be responsible for leading, training, and mentoring staff, including hiring, recruiting, motivating, coaching, performing evaluations, and managing progressive discipline. They will also ensure monthly, quarterly, and annual revenue goals are achieved and actively participate in hotel sales efforts and collaborate on budget and expense plans.

Key Responsibilities:

• Staff Leadership: Lead, train, and mentor staff, including hiring, recruiting, motivating, coaching, performing evaluations, and managing progressive discipline.
• Revenue and Budget Management: Ensure monthly, quarterly, and annual revenue goals are achieved, and actively participate in hotel sales efforts and collaborate on budget and expense plans.
• Operational Oversight: Respond professionally and helpfully to team member and guest issues, ensure adherence to OHM and brand standards and guidelines, liaise with guests, team members, and hub leadership, oversee services of vendors, contractors, and suppliers, and ensure compliance with operational standards, company policies, and federal/state/local laws.
• Reporting and Communication: Timely submission of required reports to the Regional Director of Operations, CEO, and Owner, ensure accuracy and timeliness of financial and team member-related administrative duties, maintain a positive rapport with local organizations and represent the company within the community.
• Safety and Compliance: Ensure all safety and licensing regulations are followed, embrace OReach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.