General Manager - Wellborn 2R Steakhouse, Wichita Falls, TX

JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance 
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: General Manager
Location: Wellborn 2R Steakhouse, Wichita Falls, TX

Essential Responsibilities:

• Daily Operations:

  • Manage daily operations of the restaurant, ensuring smooth service and optimal performance.
  • Oversee and maintain appropriate levels of inventory.
  • Ensure consistent high quality of food preparation and service.

• Staff Management:

  • Lead, train, and mentor team members, including recruitment, hiring, coaching, development, performance evaluations, and progressive discipline.
  • Maintain a professional restaurant image, including cleanliness, proper uniforms, and appearance standards.

• Financial Management:

  • Collaborate on the creation, management, and operation within budget and expense plans to optimize profits and revenue.
  • Ensure accurate completion of all financial and administrative duties in accordance with company policies and procedures.
  • Adhere to company standards to minimize food, beverage, supply, utility, and labor costs.

• Guest Experience:

  • Ensure an excellent guest dining experience by addressing comments and complaints, and implementing corrective actions to turn dissatisfied guests into return guests.
  • Respond to guest feedback through social media or interpersonal interactions.

• Operational Standards:

  • Uphold company standards, service levels, and compliance with federal/state/local laws and ordinances.
  • Oversee maintenance of kitchen, dining areas, and entire facility, including grounds and parking lot.
  • Ensure sanitary practices for food handling and general cleanliness.
  • Manage safe alcohol serving certifications and uphold safe alcohol serving guidelines.
  • Implement and maintain proper security procedures to protect team members, guests, and company assets.
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents.

• Reporting and Communication:

  • Keep the Regional Director – F&B informed of all significant issues, problems, and positive events, and take prompt corrective actions as necessary.
  • Provide timely reports to appropriate Hub team members (daily, weekly, monthly).

• Scheduling and Staffing:

  • Maintain an accurate and up-to-date staffing plan; prepare schedules to ensure adequate staffing for all shifts.
  • Manage shifts, including decision-making, scheduling, planning, and upholding standards.

• Additional Duties:

  • Embrace O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
  • Perform other duties and responsibilities as required or requested.

Skills & Abilities:

• Proficient in Microsoft Office Suite (Word, Excel).
• Knowledgeable in food planning, preparation, purchasing, sanitation, security, and company policies.
• Pleasant and professional demeanor with a clean and neat appearance.
• Strong leadership, management, organizational, and communication skills.
• Ability to motivate and manage a diverse team and handle pressure effectively.
• Excellent problem-solving, multitasking, and prioritization skills.
• Effective verbal and written communication skills.

Education & Experience:

• Minimum of 2-5 years of restaurant management experience; experience in a General Manager role preferred.
• Bachelor’s degree preferred but not required.
• Valid driver’s license required.

Hours:

• Scheduling may vary and include nights, weekends, and holidays due to the nature of the business.

Physical Requirements:

• Light Work: Exerting up to 40 pounds of force occasionally, up to 20 pounds frequently, and negligible force constantly. Requires significant walking or standing.
• May occasionally require lifting in excess of 40 pounds.

Physical Activity:

• Includes climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching, typing, grasping, feeling, talking, hearing, and repetitive motion.

Environmental Conditions:

• Inside work environment with protection from weather conditions but not necessarily from temperature changes.

This is a safety-sensitive position that may be subject to additional safety requirements.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications