What are the responsibilities and job description for the Host/Hostess - Boston's Pizza position at O'Reilly Hospitality Management, LLC?
Join Our Team! Host/Hostess - Boston's Pizza - Little Rock, AR
Managed by O’Reilly Hospitality Management, LLC (OHM).
At OHM, WE are:
- A forward-thinking, growing company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts.
- Committed to empowering team members at all levels of leadership, allowing each member to make a real impact.
Seeking supportive, collaborative, detail-oriented people to join our team!
What We Offer:
- 401k & Roth match – full-time and part-time team members are eligible!
- Health, Dental, Vision & Life Insurance Options
- Paid Time Off, including Paid Parental Leave
- Growth Potential and Career Advancement
- Hotel/Restaurant Travel Perks & Discounts!
- DailyPay available for O'Reilly Hospitality Management Team Members.
Essential Responsibilities:
- Greets guests upon entry, seats them, or adds them to a waiting list as needed.
- Provides guests with menus and answers initial questions.
- Assigns guests to tables considering table rotation for balanced service to servers.
- Engages with guests to ensure satisfaction with food and service.
- Responds to and resolves guest complaints.
- Answers phone calls, takes reservations, and answers questions.
- Possesses adequate knowledge of the menu.
- Provides world-class guest service.
- Embraces O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
- Performs other duties as required.
Skills & Abilities:
- Strong leadership, management, organizational, and communication skills.
- Problem-solving ability, excellent verbal and written communication skills.
- Ability to deliver results and work well with various personality types while maintaining tact and diplomacy.
- Ability to multitask and prioritize.
- Maintains a positive community reputation.
Hours:
- Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.
Education & Experience:
- High school diploma or equivalent preferred.
- Restaurant or customer service experience is preferred.
Physical Requirements:
- Light Work: Exerting up to 40 pounds of force occasionally, up to 20 pounds frequently, and/or a negligible amount constantly to move objects. Requires significant walking or standing.
- May be required to lift in excess of 40 pounds on occasion.
Physical Activity:
- Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, typing, grasping, feeling, talking, hearing, repetitive motion.
Environmental Conditions:
- Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.
O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status, or other protected classifications.
Job Type: Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
