Demo

Member Engagement Manager

OADN
Lansing, MI Remote Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 5/15/2025

Responsibilities

Membership Engagement

  • Manage Association Management System (AMS) collaborative community workspaces for committees, task forces, and special interest groups.
  • Develop and deploy AMS modules and members-focused features, including a member job board and centralized repository of OADN benefits, that enhance member engagement and the overall OADN member experience.
  • Generate insightful reports on member usage of the AMS.
  • Establish metrics to track engagement trends and support new engagement programs.
  • Train staff and members on AMS functionalities to maximize usage.

Volunteer Management

  • Recruit, engage, and support volunteers across OADN committees and task forces.
  • Coordinate committee logistics, including quarterly reports, action plans, and strategic goals.
  • Ensure timely reporting for the Board of Directors.
  • Governance Support (Under the direction of the CEO)

  • Assist the Board of Directors with administration, documentation, and policy management.
  • Oversee updates to the Board Policy and Procedure Handbook.
  • Provide operational support for virtual and in-person board meetings.
  • Administrative & Event Support

  • Administer the OADN Foundation’s annual scholarship and awards process.
  • Manage smaller projects aligned with OADN’s strategic priorities.
  • Maintain organizational files and documents in Microsoft Teams.
  • Assist with OADN Annual Convention planning and provide on-site support.
  • Knowledge, Skills & Attitudes (KSAs)

    Knowledge (Conceptual Understanding Required)

  • Membership Systems – Familiarity with AMS / CRM platforms for managing member engagement.
  • Professional Associations – Understanding of membership retention strategies and volunteer engagement.
  • Nonprofit Governance – Knowledge of board operations, policy development, and documentation.
  • Event & Program Planning – Experience organizing virtual and in-person events.
  • Project Management – Proficiency with remote collaboration tools (Microsoft Teams, Asana, Trello).
  • Skills (Practical Abilities Required)

  • Membership & Volunteer Engagement – Build community, retain members, and foster meaningful relationships.
  • Project & Event Coordination – Efficiently plan, execute, and track multiple initiatives.
  • Governance & Board Support – Maintain policy documentation and board coordination.
  • Communication & Interpersonal –
  • Strong verbal / written skills for engaging members and volunteers.
  • Active listening and adaptability in communication.
  • Ability to establish trust with diverse stakeholders.
  • Administrative & Organizational –
  • Attention to detail in documentation and scheduling.
  • Effective multitasking in a remote setting.
  • Problem-solving & Critical Thinking – Analyze trends and apply data-driven decision-making.
  • Technology & Digital Collaboration –
  • Proficiency in AMS, CRM, and project management tools.
  • Adaptability to emerging digital solutions for member engagement.
  • Attitudes (Professional Values & Work Ethic)

  • Self-Starter – Takes initiative, demonstrates accountability, and drives results independently.
  • Member-Centric – Dedicated to providing outstanding service and enhancing member experience.
  • Collaborative – Works effectively in a remote team with open communication and teamwork.
  • Adaptable & Proactive –
  • Thrives in evolving environments and learns new tools and strategies.
  • Mission-Driven – Passionate about nursing education and professional association work.
  • Professional & Accountable –
  • Maintains integrity, reliability, and high customer service standards.
  • Leadership & Volunteer Coordination –
  • Guides and supports volunteers while fostering engagement and recognition.
  • Emotional Intelligence & Diplomacy –
  • Handles member concerns with patience and professionalism.
  • Navigates complex discussions with tact and problem-solving skills.
  • Travel Requirements (Approx. 2–3 weeks per year)

  • OADN Annual Convention : 7 days
  • Two in-person board meetings per year : 3–5 days each
  • About OADN The Organization for Associate Degree Nursing (OADN) is the professional association representing over 1, associate degree nursing education programs. OADN is the national voice and a pivotal resource for community college nursing education and the associate degree pathway into registered nursing careers. We work to expand networks that promote leadership, collaboration, and advocacy to further enrich nursing education and the communities we serve. OADN provides continuing education opportunities, and leadership development programs, while representing the needs of associate degree nursing program’s to leaders in government and influential organizations.

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