What are the responsibilities and job description for the Chief Operating Officer (COO) position at Oahu Tree Works?
Join Our Growing Team!
Location : Hawaii (Island-specific location to be added)
Are you looking to play a pivotal role in scaling a rapidly growing, recession-resistant business in one of Hawaii’s most essential industries? If you have experience managing operations for a company generating $3M in annual revenue and are passionate about leading teams to success, we want to hear from you!
We are a leading tree care company in Hawaii with a mission to become the largest and best in the state. We’re looking for an Operations Manager who embodies our company values and has the experience to help us scale from $3M to over $10M in revenue over the next 3-5 years.
Our Core Values :
- Passion to Win
Strive for excellence and embrace challenges.
Efficiency and effort go hand-in-hand.
Foster a collaborative, supportive team culture.
Work hard, but enjoy the journey together.
If you share these values and are excited by the opportunity to help lead and scale our operations, this role is for you.
Position Overview :
As the Operations Manager , you will be responsible for overseeing and growing the operational side of our business, ensuring we meet production goals while maintaining exceptional service quality. This position offers a significant opportunity to shape the future of our company and contribute directly to our growth trajectory.
You will lead, manage, and be accountable for all operational aspects of a $3M annual revenue business, with the goal of scaling to $10M in the next 3-5 years. We need a results-driven leader to take charge of key areas such as recruitment, training, production efficiency, asset management, and team leadership.
Key Responsibilities :
Lead the ongoing recruitment of top talent, hiring
5 new A-players (the top 10% of available candidates for each role) each year to build a high-performing team.
Oversee day-to-day operations to ensure job completion on time and within budget. Manage scheduling, track production rates, and ensure efficiency across all teams.
Help expand from 3 full-time production crews to 5 by the end of 2025, ensuring operational efficiency and quality is maintained.
Manage all equipment, tools, and fleet to ensure optimal use, longevity, and cost-effectiveness.
Facilitate ongoing training and ensure crew members are continuously improving their skills in safety, production, and customer service.
Lead the team to meet financial and operational targets, ensuring the company grows sustainably while maintaining high standards of service.
Key Performance Indicators (KPIs) :
Maintain an average production rate of
115 / hr per crew member
Maintain a
Labor Efficiency Ratio of 3.50
Actively recruit and hire at least
5 A-players per year who demonstrate exceptional skills and work ethic.
Scale the business from
3 full-time production crews to 5 crews by the end of 2025
Drive revenue from
2.9M to at least $3.5M by the end of 2025 , with a target net profit margin of 15% or higher
A normal day might include :
Required Skills & Experience :
Proven track record of managing operations in a business generating
3M in annual revenue , preferably in a service-based or contracting industry (tree care, landscaping, construction, etc.).
Demonstrated ability to lead and motivate teams, foster a positive culture, and drive results. Experience in
people management is critical, including recruitment, training, and performance coaching.
Deep understanding of production scheduling, resource allocation, equipment management, and process improvement. Experience in managing multiple crews is a plus.
Strong ability to manage budgets, control costs, and analyze financial data to ensure profitability.
Knowledge of safety protocols in a field-based industry (e.g., OSHA compliance, safety certifications).
Ability to quickly identify issues, adapt to changes, and implement effective solutions.
We’re looking for someone who embodies our core values of teamwork, hard work, and having fun while getting the job done.
What We Offer :
As the company grows, so do your opportunities for advancement. Be part of a high-growth team and help shape the future of the company.
Why Join Us?
This is a key leadership role with the opportunity to contribute directly to the company’s growth from $3M to $10M in revenue over the next 3-5 years.
You will have a direct impact on our team, culture, and overall success as we expand.
Tree care is vital to the health of our communities, making this an essential and secure business.
We pride ourselves on a team-oriented, flexible, and fun work culture where every team member’s contribution is valued.
Next Steps :
To apply, please submit your resume and a cover letter outlining your experience and why you are the ideal candidate for this position. As part of our final hiring process, we will require candidates to connect with two previous employers for reference checks. This is a company policy to ensure the best fit for both parties, and will only be required in the final phase of the hiring process.
We look forward to finding the perfect person to join our growing team and help us achieve our vision of becoming Hawaii’s largest and best tree care company.
Job Type : Full-time
Pay : $90,000.00 - $120,000.00 per year
Benefits :Schedule :
Application Question(s) :
Ability to Relocate :
Work Location : In person
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Salary : $90,000 - $120,000