What are the responsibilities and job description for the Medical Receptionist - Dermatology - Itasca / Naperville position at Oak Dermatology LLC?
The ideal Candidate will have experience in providing a world class first impression at patients arrival and successfully complete check out. The successful candidate is friendly, professional and has a natural talent to always put our patients first in delivering unparalleled customer service in a thriving fast-paced clinic. **Must be willing to work at our Itasca and Naperville locations**
Duties and Responsibilities:
- Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
- Prepares necessary patient paperwork prior to patient’s appointment, if required.
- Review EMA for information that needs to be updated. Works with patients to obtain updated information and accurately enter information in EMA.
- Identifies payer sources, verifies insurance eligibility and verifies prior authorization.
- Responsible for keeping the reception area clean and organized.
- Recording and collecting patient copays and/or balances at check in/out.
- Protects patients’ rights by maintaining confidentiality of personal and financial information.
- Follows company policies and procedures.
- Contributes as a team player.
- Demonstrates superior customer service skills.
- Communicates with patients, visitors, providers and team members in a courteous, professional, cooperative and mature manner.
Qualifications:
- High school diploma or GED.
- Minimum of one-year experience in a healthcare setting.
- Strong customer service skills
- General understanding of HIPAA guidelines
- Exceptional multi-tasker
- Excellent phone skills
- Energetic, positive, and friendly
- Organized and meticulous
- Quick learner
- Proficient with computers
Equal Employment Opportunity
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
Schedule:
- Monday to Friday
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location:
- Multiple locations
Work Remotely:
- No
Work Location: Multiple Locations
Job Type: Full-time
Medical Specialty:
- Dermatology
Schedule:
- 8 hour shift
Work Location: In person