What are the responsibilities and job description for the Surveillance Tech - Night Shift position at Oak Grove Racing, Gaming & Hotel?
ESSENTIAL DUTIES AND RESPONSIBILITIES
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.
- Sets up new hardware such as cameras, switches, servers, etc.
- Installs and troubleshoots company approved software and web applications
- Programming cameras, switches, servers, computers, etc.
- Provides quality problem resolution and process demonstration to the Surveillance Team.
- Educates users to reduce reoccurring issues by offering solutions to problems in a proactive way.
- Effectively and efficiently reviews all cameras as well as recording decks to analyze video and determine the validity of reports and/or investigative reviews.
- Maintains familiarity with gaming law, regulations, company policies and procedures.
- Diligently monitors all company assets as well as monitoring all employees for procedural violations.
- Maintains up-to-date working knowledge of procedures and policies for all departments.
- Maintains storage of media reviewed for investigative results and photographical purposes.
- Creates and maintains technical documentation.
- Performs related duties or special projects as assigned.
STANDARDS OF PERFORMANCE
- Oral and written communication skills.
- Willingness to assume responsibility relative to Surveillance Technician.
- Willingness to assume overall responsibility relative to the performance of the Surveillance department.
EDUCATION, TRAINING, AND EXPERIENCE
- One to Two years of experience as a Surveillance/ IT Technician or degree in related field or equivalent combination of work experience and education is preferred
- Able to obtain and maintain a valid Kentucky racing license
PREREQUESITES
- Available to work when needed, including weekends, holidays and nights.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50 lbs. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.