What are the responsibilities and job description for the Claims - Specialist position at Oak Harbor Freight Lines?
Claims Analyst
Join the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century. With 107 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company – we are a legacy. We are on the lookout for individuals who are ready to drive their careers forward as part of our team. Are you ready to be a part of our journey?
The claims analyst will mitigate and manage claims expenses to Oak Harbor and work to ensure customers satisfaction when customer shipments are damaged or lost.
Benefits:
Medical, dental, vision – You choose which plan suits you and our family.
Single person pays 0% up to 2% of gross income.
Entire family pays 0% up to 4% of gross income.
401K – 100% match up to 5% of Employees Contribution.
Holiday pay after your 90 days.
Company Paid Life Insurance.
Essential Duties and Responsibilities:
Receive, investigate, and process cargo claims per OAKH Policy and Federal Statute
Maintain accurate claims files.
Print / Scan claims from the “Claims Email Inbox”.
Assist and educate Internal / External Customers regarding claims processes.
Answer status calls regarding claims and provide customer support during the claims process to ensure positive experience for our customers.
Assist with Salvage/OSD requests.
Experience, Skills, and Qualifications:
Transportation (Freight) and/or Claims Investigation experience preferred.
Basic knowledge of NMFC rules and regulations in an LTL environment preferred.
1 year experience in claims in an LTL environment preferred.
Excellent communication skills.
Ability to think critically.
Ability to work successfully with internal / customers to resolve issues/claims.
Strong PC proficiency and experience using MS Office products.
AS400 experience preferred but not required.
H.S. diploma or GED/equivalent required.
http://www.oakharborbenefits.com/full-time-regular-employees.html
Oak Harbor Freight Lines is an Equal Opportunity Employer
Salary : $19 - $31
