Job Description
Job Description
beverage manager
Department : Food & Beverage
Reports To : Food & Beverage Director
Supervises : Donald Ross Pub and Event Bartenders
Classification : Full-Time / Year-Round, Exempt
Job Summary (Essential Functions) : Responsible for management of all bar areas in a manner most pleasing to members and guests. Meet revenue and expense budget goals and manage within budgetary restraints. Supervise beverage department personnel and develop and implement programs to increase revenues and job performance. Monitor inventory levels. Develop and implement operating procedures for the Beverage Department.
Job Knowledge, Core Competencies, and Expectations :
- Oak Hill Country Club's Acorns of Excellence.
- Neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards.
- Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships.
- Works harmoniously and professionally with co-workers.
- Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts if needed. Expected to work 40-60 hours per week throughout the year and additional hours during event weeks.
- All other duties as needed.
Duties & Responsibilities :
Develops and maintains a bar product and supplies inventory system for alcoholic beverages including non-alcoholic beverages and mixers, glassware, and paper and other bar supplies.Oversees all alcohol at the club, except for the wine program in the 1901 Grille which will be handled by the 1901 Grille Sommelier.Oversees the wine program for the Donald Ross Pub, Banquet Events, Pool House, and Snack Bars.Plans promotional strategies and materials; develops recipes to improve the beverage program for members and guests.Maintains cleanliness and sanitation of bar areas, glassware and equipment through regular inspections.Develops standard operating procedures to help ensure that bars are set up and operated efficiently.Maintains an adequate supply of liquors, wines, beer and other beverages with an effective inventory management system.Recruits, trains, schedules and supervises bar personnel according to established club procedures.Responsible for conducting employee reviews for beverage department personnel.Maintains and keeps current beverage-related training manuals.Develops product and revenue control systems and procedures to help reduce theft.Assures that all laws applicable to beverage operations are consistently followed.Works with Restaurant Managers, Banquet Managers, and others to ensure efficient beverage service in all the club's outlets and for special functions.Interacts with Purchasing Department personnel relative to the procurement and receiving of beverage products and supplies.Inspects to ensure that the club's sanitation, safety, energy management, preventive maintenance and other programs are implemented and complied with as they apply to beverage operation.Develops the budget for Beverage Department; monitors financial information and takes corrective action as necessary to help assure that financial goals are met.Develops and monitors labor forecasts and budgets; takes corrective action as necessary.Develops financial records and reports as required.Works with the Accounting Department to ensure that all record-keeping procedures are consistently followed.Handles complaints from club members, guests and others related to the Beverage Department.Produces shift reports containing information on member-related issues, cover counts and any other concerns occurring during that time.Assists with private parties and service in food and beverage outlets when necessary.Plans and develops training programs and professional development opportunities for himself or herself and all other beverage personnel.Keeps current with changing member preferences and industry trends relative to the beverage operation.Conducts scheduled meetings with service staff.Attends staff and management meetings.Schedules wine and beer samplings with distributors to continuously improve variety and quality of beverages available to club members and guests.Monitors bar closing procedures (checklist) and assures that area is secure.May serve as bartender, if needed.Assures that the club's policies and procedures for selling alcoholic beverages are consistently followed in all beverage outlets and at all club functions.May serve as club's opening or closing manager or manager on duty.Maintains a service log regarding any notable member or guest behavior.Schedules maintenance of draft beer tapping.Completes other appropriate work assignments as requested by the Food and Beverage Director.Experience
Six or more years of leadership experience in food and beverage. Private Club experience preferred.Education
Degree from a hotel, hospitality or restaurant school / college preferred.Licenses and Special Requirements
Valid driver's license.Food safety certification.Alcoholic beverage certification.Physical Demands and Work Environment
Regularly exposed to moving mechanical parts and outside weather conditions.Occasionally exposed to wet and / or humid conditions; high, precarious places; extreme cold; extreme heat. The noise level in the work environment is usually moderate to loud.Able to meet and perform the physical requirements of the job and to work effectively in an environment that is typical of this position.Frequent lifting, bending, climbing, stooping, and pulling.Must be able to lift 75 pounds.Must be 18 years of age.Must be able to follow written and verbal instructions.Must have a reliable form of transportation to and from work.General Information
Scheduled Shifts : Full-time, year-round position. Days and hours are based on club operations and weather conditions. Regularly works 45 hours per week.
