Director, Clinical Services - Northern WI Region

About Us: 

Join Oak Medical’s team and be part of a growing organization that values collaboration, compassion, and clinical excellence. Oak Medical focuses on empowering healthcare professionals through robust administrative support so you can concentrate on providing the best possible care.  

At Oak Medical, we are creating consistent access to high quality care in the most efficient manner for patients, family members, and health care professionals in specialty hospitals, skilled nursing facilities and senior living communities. Our physicians, advanced practice and specialty providers deliver onsite services with a care team focused on timely, dignified, and compassionate care delivery. We do this through a value driven framework of safe and exceptional patient care, accountability, kindness, mentorship, excellence and dedication.   

This position will be supporting the Wausau/Rhinelander areas

Leadership and Supervision
• Oversee and manage the clinical performance of Advanced Practice Providers specializing in:
     o Internal Medicine
     o Psychiatric Mental Health
     o Wound Care
     o Palliative Care
     o Telemedicine
     o Offsite Teams (including after-hours call services).
     o Future Program Development
• Provide mentorship, coaching, and professional development tailored to each specialty.
• Conduct regular performance evaluations and implement improvement plans as needed.
• Facilitate interdisciplinary collaboration among specialties to enhance care delivery.
• Foster a collaborative and supportive work environment across all clinical teams.

Territory and Facility Management
• Manage the clinical needs of the assigned territory, ensuring adequate provider coverage across
  all facility partners.
• Coordinate appropriate provider assignments and cross-coverage to meet facility and patient care
   needs.
• Onboard new facilities, including establishing clinical workflows, provider orientation, and
   relationship building with facility leadership to ensure client satisfaction.
• Provide patient care coverage, as needed, to support the clinical team and maintain continuity of
  care.
Clinical Operations Management
• Ensure the delivery of evidence-based, patient-centered care in all facilities and service lines.
• Develop and implement clinical protocols, guidelines, and best practices for each specialty.
• Monitor clinical and operational metrics and outcomes to identify areas for improvement, such as
   patient re-admission, risk scores, quality metrics, documentation and provider productivity, etc.
• Provide adequate training and ongoing support to the clinical team to ensure competency and
   confidence in their roles.

• Work cooperatively with other Clinical Directors to address clinical needs across the
   organization’s portfolio and ensure operational efficiency.

Quality Assurance and Compliance
• Ensure compliance with all federal, state, and local regulations, including documentation
   standards.
• Lead quality improvement initiatives specific to each clinical specialty to enhance patient
   outcomes.
• Oversee incident reporting, root cause analysis, and corrective action planning.
• Serve as the primary point of contact for clinical audits and inspections.

Collaboration and Communication
• Act as a liaison between the clinical team, facility partners, and organizational leadership.
• Work collaboratively with the CMO, CIO, Physicians and Leadership to guide and advance
   clinical programs and provider development.
• Collaborate with the Director of Clinical Education to address training needs and onboarding
   programs specific to each specialty.
• Partner with Leadership and Human Resources on recruitment, retention, and workforce
   planning for all specialties.
• Represent the organization in meetings with facility leadership and external stakeholders.

Strategic Planning
• Contribute to the development and implementation of organizational goals and strategies for all
   service lines.
• Identify opportunities to expand clinical services and improve operational efficiencies.
• Monitor trends in healthcare delivery and make recommendations for service line
   enhancements.
• Adopt and leverage newest technology and educate providers for efficiencies and best practice.

MINIMUM QUALIFICATIONS:
Education and Experience
• Master’s or Doctorate degree in Nursing, Physician Assistant Studies, or a related field.
• Minimum of 5 years of clinical experience in post-acute, senior living, or specialty hospital
   settings.
• At least 3 years of leadership or management experience in a clinical setting.
• Experience overseeing multiple specialties is highly preferred.

Skills and Competencies
• Strong leadership, organizational, and interpersonal skills.
• Proven ability to manage and motivate multidisciplinary teams across various specialties.
• In-depth knowledge of healthcare regulations, clinical operations, and quality improvement
   processes.
• Excellent problem-solving and decision-making abilities.

• Effective communication and relationship-building skills.
Additional Requirements
• Willingness to travel to facilities as needed.
• Proficiency with electronic medical records (EMR) and clinical software systems.
• Commitment to the organization’s mission, vision, and values.

LICENSE/CERTIFICATION:
• Active and unrestricted licensure as an Advanced Practice Provider (Nurse Practitioner or
Physician Assistant).

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.