Instrument Hall Coordinator (IHC)

Requisition Id 14743

Overview:

The Neutron Sciences Directorate (NScD) at Oak Ridge National Laboratory (ORNL) is seeking an Instrument Hall Coordinator (IHC). As an IHC, you will provide technical support to enable neutron scattering experiments at the Spallation Neutron Source (SNS) and the High Flux Isotope Reactor (HFIR). Your core responsibility is to provide proactive support to resolve equipment and technical issues in person if possible or obtain the required technical support from a call down list to minimize schedule impacts to enable productive neutron scattering experiments.

In this role you will provide a wide variety of support to Users and Experimenters at the SNS and HFIR Facilities including facilitation of remote-access experiments. In addition, you will assist with coordination of activities conducted in the SNS Target Facility by several different SNS groups. This position requires 12 hour rotating shifts.

This position reports directly to the Instrument Hall Coordinator Supervisor and collaborates widely across the organization for example with: Users/Experimenters, Instrument Scientists and Instrument support teams, engineers, instrument installation and maintenance personnel and other support technicians, target and accelerator operations personnel, site services, and ES&H personnel.

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation’s most pressing challenges. Our team is made up of over 7,000 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation.

Major Duties/Responsibilities:

• Provides a wide range of support to Facility Users/experimenters as necessary to facilitate their hands-on and remote-access work.
• Assists with basic neutron instrument operation and to diagnose issues and alarms (sample environment, choppers, detectors, etc.).
• Responds to User problems and issues including making appropriate contacts and call-ins.
• Performs equipment lifts using facility and instrument-specific cranes, minor shop tasks, and various troubleshooting activities.
• Provide users and staff with updates to beam availability and any changes in run schedules.
• Promotes safe work practices throughout the Instrument Hall.
• Conducts facility walkthroughs, reinforces safe work practices and safe work environments.
• Supports compliance with environmental, safety, health, and quality program requirements including the Integrated Safety Management System (ISMS).
• Reports potential non-compliances and take positive actions to promote adherence to requirements.
• Serves as primary User contact/interface during off-hours and weekends including providing.
• Prepares shift reports and tracks neutron instrument down time at both facilities.
• Stays abreast of ongoing and planned activities within the Target Building and coordinates with the various organizations working in the Instrument Hall to ensure concurrent activities are coordinated with regard to priorities, use of shared facility equipment, radiation protection, permitting, logistics, etc.
• Coordinates with the IHC group leader and Area Operation Managers for general facility maintenance (e.g. building HVAC, water leaks, broken windows, lighting, painting, etc.).
• Submit work requests for facility issues or upon staff request.
• Coordinates with Target Operations Staff for activities which may affect Target Systems.
• Assists in the updating and development of operating programs and procedures.
• Assists in maintaining configuration control of radiation shielding.
• Serves on emergency squad; understands and leads others in proper response to alarms.
• Communicates major issues that are not resolved to the IHC group leader.
• Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace – in how we treat one another, work together, and measure success.
  
  

Basic Qualifications:

• An AS degree in a scientific or technical field and five years of experience.
• A combination of education and experience may also be considered (HS diploma and seven years of experience or BS and three years of experience).
• Must be able to work rotating shifts and respond to emergencies.
• Experience with Word, Excel, PowerPoint, and related software .
  
  

Preferred Qualifications:

• Experience in technical operations and the ability to coordinate across organizational boundaries.
• Demonstrated ability to perform hands-on work on technical equipment and systems.
• Experience working in or around radiological areas and experience in handling radioactive materials.
• Radiation Worker training.
• Work planning including hazards identification and mitigation, permits, Lock-out/Tag-out, etc.
• Motivated self-starter with the ability to work independently and to participate creatively in collaborative teams across the laboratory.   
• Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.
  
  

Visa sponsorship is not available for this position.

Benefits at ORNL:  

We offer competitive pay and benefits programs to attract and retain hardworking people! The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, and Employee Discounts. Relocation Assistance is available for certain positions.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: ORNLRecruiting@ornl.gov

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.