Banquet Server | Part-Time| Mayo Civic Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Banquet Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.

This role will pay an hourly wage of $15.00 to $17.00, plus tips.

Benefits for PT roles: 401(k) savings plan and 401(k) matching

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities

• Provide fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service.
• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
• Setup and maintain both food and beverage stations in various locations throughout the building. 
• Maintain and inventory for both food and beverage stations. 
• Maintain all event areas and front of house staging areas in a tidy and organized manner.
• Participate in both setup and cleanup of food and beverage service items. 
• Perform safe work by helping to provide a safe and clean work environment. 
• Have a high level of social contact. Ability to work closely with staff and deal often with patrons.
• Must have a customer-focused, positive and professional attitude. 
• Maintains knowledge of the menu and any special items being offered.
• Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
• Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
• Ensures neat presentation of all ordered items, with no spill-over.
• Pre-buses tables and full buses tables when necessary during peak periods.
• Maintains availability to work during many peak periods.
• Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
• Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
• Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered

Qualifications

• Ability to read and understand Banquet Event Orders.
• Ability to work independently during slower times 
• Ability to carry at least 8 entrees per tray. High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted. 
• Minimum of one (1) year of work experience in events, banquets or restaurants preferred. 
• Ability to work a flexible schedule, including nights, weekends and select holidays. 
• Must be detail oriented to ensure that work is accurate and complete. 
• Ability to mutli-task.
• Ability to handle and move objects.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Salary : $15 - $17