Catering Supervisor | Keesler Federal Park

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Catering Supervisor provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed.  The Catering Supervisor will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer.  The Catering Supervisor will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

The Catering Supervisor will provide oversight and resolution responsibility for employee performance issues. The Catering Supervisor must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event.  A critical function of the Catering Supervisor will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required. 

This role pays an hourly rate of $22 to $25.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until April 25, 2025.

About the Venue

Located on the scenic Mississippi Coast, Keesler Federal Park is the crown jewel of Biloxi baseball. Opened on June 6, 2015, as MGM Park, the stadium is home to the Double-A Biloxi Shuckers of the Southern League. With a seating capacity of up to 6,067, the park offers fans an exceptional game-day experience with 4,500 reserved seats in the seating bowl, a grass berm, two open-air party decks, a terrace, 12 luxury suites, and a spacious luxury club. It also features a state-of-the-art 1,472-square-foot scoreboard, making it one of the premier destinations for baseball on the Gulf Coast.

Beyond its modern amenities, Keesler Federal Park is steeped in local culture. The Shuckers, the Milwaukee Brewers' Double-A affiliate since 2015, reflect the coastal city's rich seafood heritage. The team name, chosen by fans, celebrates Biloxi's vibrant ties to the seafood industry.

Since their debut season in 2015, the Shuckers have produced numerous Major League Baseball stars, including Corbin Burnes, Josh Hader, Brandon Woodruff, and Devin Williams. The ballpark also hosted the 2019 Southern League All-Star Game, further solidifying its place in Southern League history.

Whether it’s the unbeatable Gulf Coast views, the electric atmosphere, or the chance to see future MLB stars, Keesler Federal Park is where baseball and Biloxi come alive.

Responsibilities

• Assists in the overall effective management of Catering and Concessions operations.
• Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies.  Reports any alcohol service or compliance issues to management immediately. 
• Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service.
• Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.
• Assists in vault opening, closing and balancing, as necessary.
• Generates event employee schedules and verifies employee time as required.
• Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
• Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.

Qualifications

• Associate’s degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• One to Three (1-3) years of experience in catering or consessions
• Nationally recognized, advanced food service sanitation training course certification.
• Familiar with inventory cost control and menu planning.
• Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule .
• Working knowledge of Point of Sale and timekeeping systems.
• Cash handling abilities; basic math skills including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Good verbal and written communication skills.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Salary : $22 - $25