Events Internship | Part-Time | Ford Idaho Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Internships are expected to be a 3-4 month (Summer) commitment. This allows the student to experience the venue through multiple event cycles. Internships are considered part time with a varied weekly schedule requiring an estimated 20-40 hours per week depending on events. Learning agenda will include all aspects of event management including advance, guest services, operations, administration, and parking. Interns will engage in weekly calls discussing various venue managment topics. 

This role will pay an hourly rate of $14.00. 

For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.

This position will remain open until May 31, 2025.

About the Venue

The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.

Responsibilities

• Assist Event Managers during events at the Ford Idaho Center to ensure high level of guest satisfaction in all pertinent areas of event experience
• Assists in the planning, assignments and direct workload for all Guest Services, Security, and Parking staff
• Be present for majority of events that have part-time staff
• Assist internal and external clients with event logistics and suggest the most effective ways to use the facility for specific types of functions
• Help create work schedules for event and security staff, delegate assignments and review performance and results
• Work with Event Managers to develop staffing plans, dot maps, deployment sheets, and any other associated pieces related to staffing
• Engage and participate in weekly calls with OVG executives to learn about OVG and the sports and entertainment industry
• Supervise part-time event and security staff on event days
• Communicate in a timely fashion any/all problems and proposed solutions to Event Managers
• Prepare event reports noting attendance, times, significant problems, etc
• Interact with other facility staff in a courteous, cooperative, and professional manner
• Provide excellent customer service to internal and external clients.
• All other duties as assigned by the Events Department

Qualifications

• Ability to take direction and execute independently
• Exceptional verbal and written communication skills
• Excellent customer service skills
• Ability to multi-task in a fast-paced, dynamic environment
• Great time management and project management skills
• Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends and holidays.
• Proficient in use of Microsoft Office programs
• Actively pursuing an undergraduate or a graduate degree at an accredited college or university, preferably in Event Management, Hospitality Management, Sport Management, Business, or related fields
• Interest/Experience with live events is preferred but not required

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Salary : $14