Restaurant Server - WinStar World Casinos Gran Via Buffet

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Restaurant Server is responsible for providing excellent guest service and ensuring to exceeds guests' expectations within their level of responsibility.

This role will pay an hourly wage of $8.25, plus tips.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until May 23, 2025.

About The Venue

OVG's hospitality division partners with Winstar World Casino to provide hospitality guest services at Gran Via Buffet. Our goal is to provide our guests with a GREAT experience when they join us for a meal.

Responsibilities

• Maintain knowledge of the menu and any specials being offered. Provides updates of any changes to the menu.
• Maintains a clean and presentable work area.
• Ensures high level of guest service.
• Must maintain excellent attendance and be available to work events and varied schedules per business need.
• Provide drinks, napkins, condiments, straws, etc per guest request.per the guest requests.
• Ensures your tables and sections are clean and well maintained.
• Complete opening side work and continuous side work throughout the shift.
• Complete side work at the end of your shift or at close to specifications provided by the Supervisor.
• Ability to communicate with team members, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
• Ability to clearly communicate, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Communicates in a positive, respectful manner to both internal and external guests.
  
  

Qualifications

• Experience in a restaurant/casino environment.
• Experience working in a fast-paced, high volume food court, casual, buffet, and/or nightclub in a supervisory capacity is preferred.
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with team members, management staff and guest in a clear, business-like and respectful manner.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages).
• All employees must obtain a valid gaming license from the Gaming Commission prior to beginning work and are required to have the license renewed as mandated by the Gaming Commission.
  
  

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.