Retail Sales Supervisor | Seasonal PT | Salt River Field

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Under the general supervision of the Merchandise Manager, the Retail Sales Supervisor is responsible for assisting with the team shops’ product management, inventory and product displays as well as processing payments using our point-of-sale system in a retail environment. Their duties will include all duties for a Retail Sales Associate (including tagging products, interacting with customers, scanning items for sale, guiding customer interactions on the floor and at the door as assigned) and additional responsibilities such as processing returns, opening the team shops, and directing the Retail Sales Associates to their respective roles.

In light of the seasonal and event-driven nature of our business, the position will run from now until the beginning of April, with ability to return when event season begins again next Winter.

The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends. Open availability, professional presentation, interpersonal skills, self-direction and independent decision-making skills are required.

Season Runs From: December, 2024 to April, 2025

This role pays an hourly rate of $20 to $22.

Benefits for PT roles: 401(k) savings plan and 401(k) matching. 

This position will remain open until March 2, 2025.

About the Venue

Interested in working for Spring Training?! OVG Hospitality is the exclusive food, beverage, and merchandise provider for Salt River Fields - the home of the Arizona Diamondbacks and the Colorado Rockies!

Responsibilities

• Provide attentive and friendly customer service
• Assist customers by answering questions and addressing concerns
• Process credit card and gift card sale transactions
• Lift and move merchandise, including receiving and restocking merchandise, as necessary
• Assist with receiving new product, ticketing, sizing and inventory
• Additional responsibilities as assigned by retail supervisors

Qualifications

• Retail sales experience required
• Enthusiastic and upbeat personality
• Must be able to work and thrive in a high paced, high transaction and high energy environment
• Self-motivated, friendly, professional, responsible, and dependable
• Required to stand, crouch, kneel, lift and/or move up to 20 lbs., and climb ladders as needed
• Ability to work as a team player to accomplish store sales goals
• Ability to communicate effectively in a timely manner with retail personnel and retail supervisors
• Must be able to work flexible hours, including nights, weekends, and holidays

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Salary : $20 - $22