Sales Manager | Full-Time | Fort Smith Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

The Sales Manager (SMERF) will ensure the sales team at the facility meets all individual and departmental sales goals. This position is responsible for the overall tasks related to SMERF (Social, Military, Education, Religious, Fraternal) Sales for the facility.

This role pays an annual salary of $45,000-$55,000 and is bonus eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until July 4, 2025.

Responsibilities

• Reports to the Director of Sales.
• Represent the facility as a sales representative both locally and out of town.
• Attends Trade Shows and industry functions as a representative of the destination.
• Researches, identifies, and establishes the appropriateness of groups for the facility.
• Contacts prospective user groups and individuals to initiate the sales effort.  Discusses the facility with site selection committees or appropriate others.
• Assists in developing and implementing the sales/marketing activities of the facility including developing budget submissions and follow-through systems and procedures.
• Meets specified assigned sales goals and objectives.
• Initiates written and oral communication internally and externally.
• Promptly responds to all customer calls and requests within a 24-hour period.
• Participate in local and community organization networking opportunities.
• Communicates problems and proposed solutions to the Director of Sales.
• Submits weekly sales activity reports and performs related duties as required.
• Will perform outside sales calls and solicitation calls as required.
• Work cohesively with other departments.
• Attend internal meetings and represents the facility as deemed necessary.
• Adheres to sales guidelines and procedures when booking business.
• Participate in the development and implementation of goals, objectives, policies, and priorities of all sales programs and activities.
• Support all services and activities of the Sales Department within the facility including sales tools and materials, proposals, sales calls, and contracts.
• Prepare written proposals; reevaluate potential business value of various events and clients; initiate contractual arrangements.
• Conduct tours of facility for potential licensees; answer questions and provide information regarding facility capabilities.
• Responsible for all revenue generation.

Qualifications

• Minimum of 3-5 years of increasingly responsible sales experience for an arena, convention center, sports franchise, hotel or other similar public assembly or hospitality facility, including supervisory responsibility.
• Ability to work event nights, weekends and holidays as needed.
• Has a strong track record of building relationships and generating new business.
• Excellent organizational skills, leadership skills, customer service skills.
• Enthusiastic and positive thinker.
• Team Player.
• Strong PC and data processing skills; working knowledge of MS Word, Excel, as well as database management software.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Salary : $45,000 - $55,000