Security Officer | Full-Time | Snapdragon Stadium

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Security Officer is a Full-Time, hourly position that reports to the Director, Security & Transportation. Security Officers will be responsible for protecting Snapdragon Stadium and visitors, staff and vendors on a 24 hour, 7 day per week basis. 

This role will pay an hourly rate of $21.62-$22.00.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until July 25, 2025.

About the Venue

Snapdragon Stadium is a 35,000-seat multipurpose venue that serves as the home for San Diego State University football, San Diego FC (MLS), San Diego Wave FC (NWSL), major concerts and festivals, college and professional sports, motorsports, international soccer, entertainment events and private special events. 

Responsibilities

• Monitors and operates closed circuit surveillance, access control and fire alarm systems.
• Vets all stadium visitors/contractors, verifies appropriate credentials and prevents unauthorized access to the premises.
• Patrols all stadium property as required and ensures, in a friendly and professional manner, the security of employees, contracted building partners and visitors.
• Detects and resolves immediate safety and criminal issues; responds to the scene of an incident and acts as an emergency first responder if required.
• Acts as property first responder to alarms, medical calls, property damages, etc. Maintains absolute confidentiality on sensitive issues.
• Maintains accurate notes and log information as required; ensures that all pass-on information is communicated to the next shift.
• Completes all activity logs, incident reports, repair forms and other documents in a clear, concise and legible format in a timely, efficient manner. 
• Performs person and package/parcel screening according to Snapdragon Stadium policies and procedures.
• Conducts detailed internal investigations into incidents and provides detailed, objective reports for each shift or incident.
• Attends briefing and training sessions to ensure complete knowledge of Stadium policies and upcoming events.
• Greet all clients, employees, guests and vendors at Snapdragon Stadium in a professional manner.
• Follows established Stadium Security protocols and procedures at all times.
• Represents the company in a positive and professional manner at all times.
• Other duties as assigned.

Qualifications

• High school diploma or general education degree (GED); and two years related experience and/or training; or equivalent combination of education and experience. Previous experience in large public assembly facilities highly desirable. Courses in criminal justice or security training by recognized academy, school or organization desirable.
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
• Ability to multi-task and work in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Ability to communicate clearly and concisely in the English language, both orally and in writing.  Ability to communicate in Spanish is desired. 
• Ability to work independently and as part of a team.
• Must possess strong computer skills, including utilizing email and Microsoft Office and the ability to learn to efficiently operate a variety of software applications.
• Previous Law Enforcement/Public Safety experience a plus.
• Possess high degree of discretion, integrity, professionalism, and accountability.
• Consistent, punctual and regular attendance.
• Professional image and demeanor. 
• Strong ability to work with others in a collaborative, team environment.
• Possess BSIS Security Guard certifications a plus.
• Minimum physical requirements:  able to travel to and gain access to various areas of the stadium for prolonged periods of time; able to lift and transport up to 25 pounds.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
• Ability to work nights, all events, weekends, events and holidays as required.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Salary : $22 - $22