What are the responsibilities and job description for the Team Member position at Oakberry Açaí (Winter Park)?
ABOUT THE COMPANY
OAKBERRY was created to satisfy an unmet demand in the food market: healthy fast-food. Not everyone has time to eat in a way that’s both healthy and energetic. Our mission is to deliver a tasty, natural, and nutritious experience, fast. We want to change the way fast-food is perceived. Time and good health are important factors for our quality of life. This is the reason for our existence.
OAKBERRY’s Açaí is 100% natural. Our recipe contains no food coloring, artificial preservatives, or guarana syrup. OAKBERRY’s production process seeks to preserve as much as possible all the benefits of the açaí fruit.
JOB DESCRIPTION
Join the OAKBERRY team and become a vital part of our renowned açaí company dedicated to delivering exceptional customer experiences. We are seeking a dynamic Team Member to contribute to our mission of promoting a healthy lifestyle through our delicious smoothies and açaí bowls. This role will report directly to the Store Lead.
RESPONSIBILITIES - 10 Steps for a Daily Routine as a Team Member
- Be punctual: Arrive on time for your shifts, ready to dive in and deliver your best. Responsible for maintaining accurate timekeeping records before each payroll cycle.
- Set up the store: Operate the electric, music, lighting, umbrella, chair, and other set-up to ensure the store aligns with OAKBERRY guidelines, providing a great customer experience.
- Master the menu: Know our products inside and out to impress customers with your knowledge; if you have questions, ask your supervisor.
- Exceptional Customer Experience: Greet customers warmly, creating a friendly environment and ensuring swift service that makes each customer feel valued.
- OAKBERRY products: Focus on preparing and selling smoothies, bowls, bars, shots, beverages, snacks, etc. Level up: Suggest add-ons and specials to boost sales and encourage repeat customers. Ensure the highest quality and presentation for food and beverage items.
- Own your space: Keep it clean and organized to create a welcoming environment that customers love, and ensure proper food and equipment handling.
- Operate the register: Handle the card and/or cash register with care and integrity, ensuring every penny is accounted for.
- Sanitize regularly: Clean and sanitize equipment, work surfaces, and utensils to maintain a safe and hygienic environment.
- Rock the look: Wear your OAKBERRY uniform with pride and represent our brand stylishly.
- Store Maintenance: Manage inventory levels and restock supplies as needed to maintain smooth operations. Receive and inspect orders from vendors to ensure accuracy and quality.
QUALIFICATIONS
- A minimum of 5 years of experience in customer service, hospitality, or food service is preferred.
- "Fluency in Spanish or Portuguese is preferred to effectively communicate with diverse customers.
- Strong ability to handle busy environments, multitask, and provide top-tier customer service with professionalism.
- Demonstrated reliability, consistency, and commitment to scheduled shifts, including weekends and holidays.
- Excellent interpersonal skills to engage with customers and foster a welcoming atmosphere.
- Experience handling cash registers, POS systems, and inventory management preferred.
- Passion for healthy living, nutrition, and promoting OAKBERRY's mission.
EMPLOYMENT DETAILS
Job Type: Part-Time or Full-Time position
Salary: $13.00 - 15.00/hour Supplemental Pay (Tips)
BENEFITS
- Employee Discount: Enjoy a generous discount on OAKBERRY products at your location.
- Positive Work Environment: Be part of a positive and inclusive team where every member is valued.
- Fixed Schedule: Ensure a work-life balance with a predictable fixed schedule.
- Free Uniforms: Receive your OAKBERRY uniform at no cost and wear it with pride.
- Paid Training: Get paid while you learn and grow with us.
- Events: Get the chance to participate in exclusive List-A events sponsored by OAKBERRY.
OVERTIME
All authorized and approved work performed in excess of forty (40) hours in any one week shall be considered as overtime and shall be paid at the overtime rate of one and one-half times the employee's straight time rate of pay. All overtime must be approved and authorized prior to being worked.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $13 - $15
