Campus Manager - Royster Commons & 515@Royster

Are you passionate about creating a vibrant community atmosphere? Join Oakbrook Corporation as a Campus Manager for Royster Commons and 515@Royster! This role offers the exciting opportunity to directly impact residents' daily living experiences by fostering a sense of belonging and connection within the community. You will have the chance to showcase your problem-solving skills, empathy, and dedication to customer service while upholding our company values.

As a Campus Manager, you will play a key role in shaping the living environment for residents, making each day rewarding and fulfilling. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, and Paid Time Off. With a competitive salary package, this position is perfect for those looking to make a difference in people's lives while thriving in a dynamic real estate environment.

Your day to day as a Campus Manager - Royster Commons/515@Royster

As a Campus Manager for Royster Commons and 515@Royster, you will be responsible for overseeing daily operations within the community. Your tasks will include managing resident inquiries, coordinating maintenance requests, organizing community events, and ensuring the overall satisfaction of residents. You will work closely with vendors, contractors, and other team members to maintain the property's upkeep and appearance.

Additionally, you will be instrumental in implementing and enforcing community policies, maintaining accurate records, and addressing any issues or concerns promptly and professionally. This role requires strong problem-solving skills, excellent communication abilities, and a strong focus on providing exceptional customer service to residents.

What you need to be successful

To excel as a Campus Manager for Royster Commons and 515@Royster, you should possess exceptional interpersonal skills to effectively communicate with residents, vendors, and team members. Strong organizational abilities are crucial for managing multiple tasks, prioritizing responsibilities, and ensuring that operations run smoothly. Problem-solving skills will be essential in addressing resident concerns and resolving issues promptly. A customer-focused mindset will help you create a welcoming and inclusive community atmosphere, enhancing resident satisfaction.

Additionally, a detail-oriented approach will be beneficial in maintaining accurate records and upholding community policies. The ability to work collaboratively in a team environment and adapt to changing priorities will also contribute to your success in this role.

DUTIES & RESPONSIBILITIES

• Promptly & professionally responds to resident and employee inquiries
• Maintains resident, staff, owner, and vendor relationships
• Supervises and trains property staff
• Prepares & monitors budgets as needed (Building operating expenses, capital budgets, capital expenditures)
• Prepares monthly reports, lease summaries and abstracts and gathers data
• Ensures correct coding of invoices and approve payments
• Reviews all leases
• Coordinates collection procedures on delinquent residents
• Coordinates resident improvements, move-ins, and move-outs
• Meets occupancy goals
• Markets the property according to Fair Housing guidelines and Resident Selection Plan
• Oversees and manages all property inspections (Investor, HUD, State Agency, etc.)
• Maintain compliance with Affordable Housing Programs
• Process move-ins and re-certification files to include income and asset verification
• Demonstrates and follows the Oakbrook Values
• All other duties as assigned

KNOWLEDGE, SKILLS, & ABILITIES

• High school diploma or GED required, Associate's or Bachelor's degree preferred
• Supervisory experience
• Experience in residential property management or similar
• Affordable Housing experience
• Extraordinary interpersonal & communication skills
• Physically able to perform regular inspections of the property, with or without accommodations
• Software application experience (MRI, VMS) and computer skills
• Must possess a valid driver's license

Ready to join our team?

So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

Salary : $27 - $29