Technology Specialist

POSITION SUMMARY:

The Technology Specialist will deploy, maintain, and troubleshoot computing, software, and network systems at the Cooperative. It will be responsible for day-to-day infrastructure management in addition to providing general support to employees and employee devices. This includes printer and iPad management along with hardware and software deployment. This position will serve as a backup to the IT Director within the Technology Department.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Maintain and keep current all servers, network hardware and software, and the functionality of workstations.

• Maintain system redundancy, security, and user business systems as well as provide support and backup key functions for desired technology operations.

• Assist with purchases of application software and provide license tracking on all purchased software packages.

• Assist all staff in basic computing needs, including answering questions and troubleshooting hardware and software issues.

• Ability to provide useful advice or to facilitate discussion with other departments regarding future needs or changes.

• Prepare and review IT operational reports and/or IT project progress reports.

• Able to evaluate and recommend technologies, platforms, protocols, and applications to meet the organization's business requirements.

• Able to assess and respond appropriately to unexpected or complex software, design, or networking errors.

• Provide backup SCADA software design and implementation.

• Performs other tasks and duties as assigned, which are required for the accomplishment of the department and Cooperative’s objectives.

ORGANIZATIONAL COMPETENCIES:

• Safety Awareness – Ability to be familiar with OEC’s safety policies and comply, identify, and correct conditions that affect employee or public safety. Be responsible for reporting unsafe practices or injuries to your supervisor immediately.

• Interpersonal – Ability to get along well with a variety of personalities and individuals.

• Friendly – Ability to exhibit a cheerful demeanor toward others.

• Accuracy – Ability to perform work accurately and thoroughly.

• Organizational Knowledge – Abides by the polices of the Cooperative and always conducts self in a professional manner while representing the Cooperative.

• Appearance – Appearance is neat, clean and presentable for regular public contact, and meets standards established by the organization.

• Time Management – Possess and utilize the available time to be organized and complete work within given deadlines.

• Teamwork – Supports teamwork by effective participation, cooperation, and communication. Provides continuous improvement to employee morale, motivation, productivity, and quality of production through teamwork.

• Reasoning – Ability to utilize logic, reason, and analysis to make decisions, solve problems and complete work.

JOB REQUIREMENTS AND QUALIFICATIONS:

• Communications, Oral and Written – Ability to communicate, both orally and in writing, in a clear and concise manner.

• Ability to assume a leadership role, as needed, as a member of a project team.

• Computer Skills – Must have intermediate to advanced knowledge of computers and ability to use and deploy computer hardware and software systems.

• Must be proficient or knowledgeable with Microsoft products (including Windows and Office 365), on- prem active directory, group policy, networking, and familiar with iPad management.

• Linux, VMware, infrastructure automation experience, networking hardware such as switches and firewalls, and hypervisor experience are desirable, but not required.

• Experience with Powershell and Python, or the capacity to learn them.

• Able to quickly absorb and learn new technologies, software and hardware components, and anticipate future applicability to the organization.

• The ability to research independently and communicate technical subject matter to non-technical audiences is a must.

EDUCATION AND EXPERIENCE:

Education: Bachelor of Science from an accredited college or university in Information Systems or another technology related field is required.

Work Experience: Training in web development, network administration, and other computer system integration is desirable. Experience in the related field(s) may be considered in lieu of a bachelor’s degree.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Work is performed in a climate-controlled office environment with most of that time at the Cooperative headquarters. The position requires multi-tasking, logic, and analytical skills. May involve exposure to moderate noise levels from high-speed computer equipment and other peripherals. Work involves operation of personal computer equipment for most of the workday. Potential for exposure to safety and health hazards related to electronics work.

This position requires the following physical requirements:

Lifting - Light work. Occasionally lifting to 20 lbs.; Frequently lifting and/or carrying objects weighing up to 10 lbs.

Reaching - Occasionally reaches to the front; at, above, and below shoulder height throughout the day. May also be required to reach out to side and above shoulder height.

Pushing, Pulling - Pushing and pulling movements are occasionally required from the employee when working.

Twisting, Rotating - Occasional twisting and rotating from the hips, shoulders, and neck. In addition, flexion and extension of the neck.

Handling - Finger dexterity, firm gripping, grasping, and pushing buttons is required to handle and/or operate a variety of office tools.

Stooping, Bending, Squatting - Occasional stooping, bending, and squatting at waist, hips, and knees.

Kneeling - Kneeling may be required on an occasional basis.

Standing, Walking, Sitting - Most assigned duties and tasks are completed while sitting. Occasionally employee will be standing or walking during these duties and tasks.

Talking, Hearing - Talking and hearing is required while receiving work orders and in communicating with others.

Eyesight - Good eyesight is required to complete all/any assigned duties and tasks.

TRAVEL:

Minimal travel may be required for trainings.

After an offer of employment has been made, a physical exam may be required which includes both drug and alcohol testing.

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Essential job functions are intended to describe those functions that are primary to the performance of this job, and other job duties include those that are considered secondary to the overall purpose of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Job Type: Full-time

Pay: $58,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift

Ability to Relocate:

• Tomah, WI 54660: Relocate before starting work (Required)

Work Location: In person

Salary : $58,000 - $62,000