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SEASONAL Patient Care Advocate I

Oakland Manager LLC
Waretown, NJ Full Time
POSTED ON 3/14/2025
AVAILABLE BEFORE 5/14/2025

SEASONAL ROLE - 5-15-25 through 9-15-25

Must be able to work nights and weekends!

 

Duties and Responsibilities

  • Ensures the consistent delivery of an exceptional customer experience
  • Assists customers in product selection based on defined treatment plans and product availability  Achieves daily/weekly sales objectives by fulfilling customer requests and looking for opportunities introduce new and alternative products
  • Continually develops communication and service skills to increase sales and generate positive reviews
  • Educates customers on product attributes and usage
  • Ensures customers are accurately logged into the patient tracking system
  • Performs sales transactions in compliance with all regulations governing the sale of cannabis products
  • Completes accurate sales documentation
  • Ensures transactions are entered in point-of-sale and inventory management systems in compliance with state regulations
  • Assists in maintaining a safe, clean, and organized dispensary environment
  • Complies with all Justice Cannabis Co. policies, procedures and practices governing sales and service
  • Complies with all safety and security protocols for dispensary staff
  • Performs administrative tasks (customer profile completion, sales tracking, etc.) as required
  • Answers phones, responds to voicemail, and takes phone orders
  • Establishes on-going relationships with dispensary customers
  • Completes customer profiles to assist in future sales and service opportunities
  • Maintains knowledge of new and existing products via vendor training, documentation, and crosstraining with management, pharmacists, and senior sales consultants
  • Maintain a clean, organized, and hazard-free work environment to support safe and efficient operations.
  • Collaborate with the kitchen team to ensure all tasks are completed in a timely and accurate manner.
  • Participate in training sessions to enhance technical skills and stay updated on best practices for retail operations.
  • Other duties that may be required from time to time to improve operations and profitability and ensure required tasks and goals are completed across operations
  • Adherence to individual and team key-performance indicators (“KPIs”) as directed by manager

 

Team Collaboration

  • Balances team and individual responsibilities, Exhibits objectivity and openness to others' views
  • Gives and welcomes feedback
  • Contributes to building a positive team spirit
  • Puts success of team above own interests
  • Able to build morale and group commitments to goals and objectives
  • Supports everyone's efforts to succeed.
  • Communicate effectively with team members to ensure clear understanding of tasks and expectations.
  • Support a positive and inclusive work environment, fostering teamwork and mutual respect among colleagues.
  • Provide training and guidance to new team members, sharing knowledge and best practices.

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