What are the responsibilities and job description for the Security Supervisor position at Oakland Manager LLC?
Duties and Responsibilities:
Security Operations & Compliance:
• Supervise and manage security personnel, ensuring compliance with company policies and state cannabis regulations.
• Conduct routine security inspections to prevent theft, diversion, or unauthorized access to restricted areas.
• Monitor security systems, including cameras, access control, and alarm systems, responding promptly to incidents.
• Work closely with law enforcement, regulatory agencies, and company leadership to address security concerns.
• Ensure all security logs, incident reports, and compliance records are maintained accurately.
• Issue security access cards and maintain database or who has cards issued
• Cover as a security officer when coverage is needed or required without hesitation
• Work directly with Human Resources when requested to assist with sensitive employee issues or terminations
• Review and maintain camera footage for incident investigations
• Complete incident reports as needed/required and investigate security related incidents
Leadership & Team Supervision:
• Train and develop security team members, ensuring they understand security protocols, emergency response, and compliance requirements.
• Create and maintain security schedules, ensuring proper coverage at all times.
• Handle all payroll processing to include approving time off requests in correlation with scheduling/coverage
• Conduct performance evaluations and provide feedback to enhance security team effectiveness.
• In conjunction with the security manager, act as the main point of contact for security-related escalations, investigations, and policy enforcement.
Emergency Response & Risk Management
• Develop and implement emergency response plans for incidents such as theft, fire, or workplace violence.
• Conduct regular drills and training exercises to prepare team members for emergency situations.
• Collaborate with other departments to identify security vulnerabilities and recommend improvements.
Customer & Team Member Safety
• Ensure a safe and welcoming environment for customers and team members by proactively identifying and addressing potential security risks.
• Provide guidance on conflict resolution and de-escalation techniques.
• Enforce company policies regarding identification verification and access control in compliance with state laws.
Effective Communication:
•Clearly communicate security issues to leadership at all levels.
•Manage professional relationships with leaders, regulators and inspectors to foster positive interactions and facilitate issue resolution.
•Provide clear and actionable recommendations to internal teams to support operational adherence.
Work Environment and Physical Demands
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be capable of lifting or carrying up to 50 pounds. Ability to perform the essential job functions with or without accommodation, Ability to maintain a stationary sitting or standing position for up to eight hours a day based on business needs; and, ability to bend and retrieve products from lower shelves. This role also enters information into HRIS systems requiring hand dexterity and the ability visually verify correct information.
Justice Cannabis Co. Code of Conduct
All employees are expected to conduct themselves consistent with the Justice Cannabis Co. Code of Conduct and Values.
