What are the responsibilities and job description for the Front Desk Patient Coordinator position at Oakland Spine & Physical Therapy?
Join the Oakland Spine and Physical Therapy Family!
Are you ready to become a part of something special? At Oakland Spine and Physical Therapy, we’re not just another practice—we’re a thriving, multi-disciplinary team that’s passionate about providing exceptional care and creating a welcoming environment for our patients. With locations in Oakland, Wayne, Fair Lawn, Closter, and Clifton NJ, our doctor-owned practice is dedicated to delivering top-notch care and fostering a supportive, growth-oriented workplace.
Why Join Us?
We’re on the lookout for a dynamic, people-loving individual to join us as a Patient Coordinator. If you’re someone who’s not just looking for a job but a rewarding career, you’ll find plenty of opportunities here. We offer competitive pay, fantastic benefits, and performance-based bonuses. Plus, we equip you with all the tools and support you need to thrive and grow within our expanding organization.
What’s the Role?
As our Patient Coordinator, you’ll be the friendly face and helpful voice our patients interact with. Your day will be filled with ensuring every patient receives outstanding customer service, keeping our office running smoothly, and managing a variety of administrative tasks. From coordinating appointments to handling high-volume phone inquiries, you’ll play a crucial role in creating a five-star experience for every patient who walks through our doors.
Who Are We Looking For?
We need an upbeat, positive, and proactive team player who’s passionate about delivering excellent patient care. If you’re enthusiastic, love connecting with people, and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
- Manage Patient Care: Schedule and reschedule appointments with ease.
- Handle Inquiries: Navigate a high-volume phone system and provide top-tier service, following our 5 Star Phone Certification Training.
- Insurance and Payments: Clearly explain insurance benefits, payment options, and care plans.
- Patient Interaction: Maintain a high standard of communication and follow-up to ensure a seamless patient experience.
- Office Efficiency: Contribute ideas to enhance office workflow and efficiency.
Qualifications We’re Looking For:
- Excellent Communication: Strong verbal skills and a knack for explaining complex information clearly.
- Multitasking Master: Ability to manage multiple tasks efficiently while keeping an eye on detail.
- Team Spirit: A collaborative attitude with a focus on the greater good of the team and our patients.
- Fast-Paced Environment: Comfort with handling a busy schedule and adapting to new challenges.
Ready to make an impact? Apply today and join our amazing team at Oakland Spine and Physical Therapy!
Job Type: Full-time
Pay: $45,000.00 - $71,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Oakland, NJ 07436 (Required)
Work Location: In person
Salary : $45,000 - $71,000
