What are the responsibilities and job description for the Medical Assistant Student position at Oaklawn Hospital?
Job Summary: Under direct supervision of the manager and the provider performs a variety of clinical and administrative tasks while striving to offer perfect care every time to patients. Clinical duties include greeting and escorting patients to the exam room, measuring and recording vitals, collecting, and recording medical and medication histories, preparing patients for examination/procedure, assisting the provider as directed and ensuring efficient clinic patient flow. Additional duties include assisting with specimen collection with accurate labeling and prescriptions as directed by the provider. Maintains equipment and supplies. Administrative duties include answering telephones, scheduling appointments, accurate patient registration, processing referrals and prior authorizations. Maintain focus on patient centered care and customer service.
Essential Functions:
- Consistently use an outward mindset and put forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
- Provides patient centered care and customer service.
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Performs duties within the realm of a Medical Assistant extern. Including but not limited to the following tasks once competency is achieved with medical assistant program AND direct Manager/Nurse Director or Provider oversight and co-signatures.
- Assists in obtaining and recording vital signs, height and weight, medical and medication history.
- Assists in documenting all medical information appropriately and accurately in the EMR. Sends records to Health Information Management, as needed.
- Assists in patients’ preparations for examination/procedure and ensures patient flow.
- Assists provider and nursing staff as guided.
- Assists in collecting specimens and proper labels, administering immunizations and medication via various routes (IM, SQ, Oral, Nasal), as directed by the provider.
- Schedules appointments, process referrals and prior authorizations.
- Registers patients, ensuring accuracy, collection and scanning of proper documents, and all required registration steps are followed.
- Implements medical orders in a safe and proper manner.
- Maintains rooms, equipment, and supplies to uphold standard precautions.
- Answers telephone ensuring to handle customer inquiries promptly and appropriately.
Minimum Qualifications: Administration’s approved enrollment in accredited Medical Assistant program or prior experience as a Medical Assistant but not currently a Registered or Certified Medical Assistant in the State of Michigan. American Heart Association or American Red Cross Basic Cardiac Life Support (BLS) certification obtained within 90 days.
Knowledge, Skills & Abilities: Experience in a medical office or similar setting required. Must possess interpersonal skills sufficient to deal effectively and courteously with a diverse group of patients, doctors, internal callers, and other healthcare personnel, while maintaining strict medical ethics.
Working Conditions: Potential exposure to blood/body fluids and contagious disease.
Physical Requirements: Constantly stand, walk, reach, see/visual acuity, handle/grasp/feel, talk/hear, taste/smell. Frequently sit, reach, push/pull, bend/twist, stoop/kneel/crouch. Lift/carry 1 to 50 lbs.
