What are the responsibilities and job description for the Service Coordinator/Full time position at Oakleaf Property Management?
The Service Coordinator's role is to assume responsibility for the service management function within the assigned property, ensuring that residents are educated about and connected to available community resources. Will be responsible for one location in Clear Lake, IA
Responsibilities:
-Documents contact with residents, providers, and families
-Maintain individual files on residents
-Completes reports according to governing regulations
-Pursues avenues for additional services through private, local, state, and federal sources
-Creates service management plan
-Complies with policies and procedures
-Adheres to Fair Housing laws
-Utilizes computer, phone, email, and internet as an office tool to assist with communication and information
-Tenant Relations and Retention by using rapport to resolve issues and respond to resident needs
-Provides limited case management
-Promotes wellness activities
-Acts as liaison between community agencies, service providers, and residents