Member Engagement Specialist

Description

The Member Engagement position is ensuring members and guests' experience with the Club is positive and memorable. Assists with communications, photography, website, newsletters and digital and print developments, and Club events documentation This position assists in all things for the betterment of the Club experience. Qualified candidates thrive in a hospitality environment and must be highly engaged with the Club's members and staff. 

Duties & Responsibilities

• Maintains and develops relationships with current members at events, social and daily enhancements. This is to include but not limited to attending member functions and weekly social engagements.
• Ensure timely communication between members, leadership, and other organizations not limited to: Club announcements, upkeep of the presentation boards, member communications, member and staff newsletter and reports.
• Assists with new members and staff onboarding.
• Assists with marketing and mailing promotions.
• Maintains website, communication tools, event postings and registrations on a as needed.
• Performs various administrative duties during Club events.
• Assist in setting up and planning events as needed.
• Performs other related duties as assigned.

Required Skills & Abilities

• Must be able to work flexible work hours/schedule mostly including evenings, weekends, and holidays. Long hours may be required due to business demands.
• The ideal candidate is an innovative communicator with exceptional organizational skills, and a deep understanding of connecting with a sophisticated audience. 
• Experience with Microsoft Office Suite and resume databases
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team-oriented environment.
• Solid organizational skills and attention to detail

Qualifications

Minimum Requirements

• Associate’s degree (AA) or equivalent from two-year college, Business & Marketing preferred.
• Willingness to work in many different environments.
• Microsoft office (Outlook, Word, Excel, PowerPoint, Publisher), Canva, Instagram, and YouTube experience.
• Ability to manage multiple tasks without supervision.

Physical Requirements

• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.