What are the responsibilities and job description for the Server position at OAKMONT COUNTRY CLUB?
Job Details
Job Location: Oakmont Country Club - Oakmont, PA
Position Type: Part Time
Salary Range: Undisclosed
Job Shift: Any
Description
Servers are integral members of our Food & Beverage Services team. Servers are responsible for providing a positive and memorable food and beverage experience for members and guests of our Club.
Job Responsibilities include:
- Providing prompt genuine hospitality to all members and guests.
- Offering recommendations, answering questions, and suggesting menu items with a keen understanding of menu offerings and ingredients with consideration of dietary restrictions & allergies.
- Taking and relaying orders, special requests, modifications, or cooking instructions from Members & Guests, ensuring accurate and efficient communication with the kitchen via. Oakmont’s Northstar Point-of-Sale system
- Assembling food and accompaniments on trays, procuring items from each station, and serving meals in both a la carte and banquet environments.
- Provide attentive service, checking back to ensure member/guest satisfaction, replenishing water, butter, bread, and beverages needed or anything otherwise requested.
- Clearing soiled dishes, glassware, and utensils ensuring a clean and neat table at all times.
- Ensuring all dining areas are “Member Ready”; cleanliness and organization of Service Stations, Tables, Chairs, Menus, Silverware, Glassware, and Surrounding Floors.
- Gracefully transporting linens to and from the laundry for daily use; Ensuring fresh linens are without stains, moisture, or wrinkles prior to using them for the setting of tables.
- Promptly reporting any Member or Guest issues, complaints, or suggestions to Leadership.
- Attending pre-shift meetings to stay informed and prepared; Must arrive “Member Ready”; Timely, Prepared, Hygienic, and ready to service Members and their respective Guests.
- Attentively, and cooperatively completes all opening, on-shift, and closing side work duties or other duties, as assigned by leadership.
- Comply with health and safety regulations, including responsible food and alcohol service practices.
Qualifications
Minimum Qualifications:
- Capability to stand for extended periods, walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, and reach; Capability to perform continuous repetitive motions.
- Ability to frequently lift objects up to 25lbs and skillfully carry food trays.
- Availability to work evenings, weekends, and holidays, aligning with the nature of Oakmont Country Club’s demands.
- Exceptional communication skills to ensure effective coordination in a dynamic work environment.
- Friendly and cooperative demeanor to engage seamlessly with Members, Guests, and Staff.
- Demonstrate ability to remain calm and professional in a face-paced work setting.
- RAMP Certification (Required – 30 Days after Hire).
- Previous serving and Northstar (POS) experience is a plus.