What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Oakmont Eye Care?
About Oakmont Eye Care
At Oakmont Eye Care, we are a family-owned, family-oriented optometry practice dedicated to providing the best eye care in Cleveland, TN. Our mission is to deliver exceptional, personalized service to each patient while offering the latest in eye care technology and fashionable eyewear. We pride ourselves on treating every patient like family and ensuring their experience is friendly, professional, and memorable.
Position Overview
We are seeking a detail-oriented and compassionate Front Desk Administrator to join our team at Oakmont Eye Care. As a Front Desk Administrator, you will be the first point of contact for our patients, providing exceptional customer service, managing appointments, and ensuring a smooth, welcoming experience from start to finish.
Key Responsibilities
- Greet patients with a warm, welcoming demeanor
- Check patients in and out of the office
- Schedule patient appointments and set up referral appointments
- Answer phone calls and respond to patient inquiries
- Verify insurance benefits and process payments and assist patients with understanding their benefits.
- Maintain patient records and update information as needed
- Perform general office duties such as filing and managing office supplies
- Work with the team to ensure a smooth and efficient office flow
Qualifications
- Prior experience in a medical or optometry office is a plus, but not required
- Strong computer skills and experience with office software (e.g., Microsoft Office)
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Detail-oriented with the ability to multitask and stay organized
- Ability to work independently and take initiative
- High school diploma or equivalent required
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Ability to Commute:
- Cleveland, TN 37311 (Required)
Work Location: In person
Salary : $16 - $20