What are the responsibilities and job description for the Consumer Manager position at Oaks Integrated Care?
Join our team today and immerse yourself in a rewarding career for years to come!
As a Consumer Manager, you will work in a supportive housing setting in Mercer County, NJ.
Schedule: 8:30am to 5:00pm with half hour lunch.
Responsibilities:
- Oversee the self-help center’s daily operations; provide supervision and oversight during all scheduled hours, days and activities; provide an open, welcoming environment that ensures the safety of members.
- Provide technical assistance, supervision and support to facilitators, volunteers and members.
- Participate in outreach activities to promote wellness and recovery
- Provide individualized support to members in community settings
- Market the self-help center and its services as a community resource to a diverse mental health consumer population.
- Promote wellness and recovery as foundation concepts for center philosophy and activities.
- Establish and enforce policies and procedures that promote diversity and cultural competency.
- Strengthen linkages, information and referral between the self-help centers and community, county and state agencies, hospitals, CMHC’s, partial care and other programs and consumer resources.
- Coordinate with self-help center representative(s) and members to attend required and other meetings (SCAC, mental health boards), advocacy events, trainings, and conferences to provide information for the self-help center and promote agency and/or personal growth.
- Work with self-help center membership, agency staff and others to develop new, expanded and inclusive activities, groups and other consumer services.
- Attend educational opportunities to expand knowledge of self-help, peer support and other initiatives that empower members and member-operated services.
- Collect and maintain pertinent data; learn and take an active part in the development of quality improvement plans.
- Maintain structure and follow and apply self-help center policy and procedure.
- Maintain budget, petty cash and other fiscal matters relating to the self-help center.
- Maintain van maintenance schedule and assist drivers with transportation issues.
- Be available to members on a 24-hour basis during emergencies.
Benefits:
- Competitive salary
- Medical and dental insurance
- Vision plan
- Retirement plan
- Flexible spending plan
- EXCELLENT time benefits
- Opportunity for personal and career growth
- Team oriented environment – we practice the FISH! Philosophy
Qualifications:
- Mental health consumer with experience in the mental health field and/or peer support or other consumer-oriented training program
- Good communication and interpersonal skills.
- Leadership abilities.
- Ability to work collaboratively with others.
- Valid NJ driver’s license.
All positions require a valid driver’s license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.
