What are the responsibilities and job description for the Program Coach Supervisor position at Oaks Integrated Care?
Join our team today and immerse yourself in a rewarding career for years to come!
As the Program Coach Supervisor, you will help to oversee our Peer 2 Peer (P2P) program. You will be responsible for coaching, modeling, and supervising five Peer Navigators. The NJP2P Program Coach will be expected to train, coach and model for the P2P Navigators throughout implementation of the Brave Life Intervention.
The NJP2P Program is a person-centered multi-dimensional program that looks to empower youth ages 14-21 who are involved in the child welfare system, using trained young professionals with lived experience (P2P Navigators).
Responsibilities:
- Initiates and maintains ongoing communication with Navigators in a culturally sensitive manner.
- Ensures the environment for the Navigator is safe, non-traumatizing, and promotes healthy boundaries with youth they serve.
- Collaborates with and shares relevant information with the Navigator, CP&P staff, other providers, and supports.
- Observes the Navigator using the desired skill or behavior and offers feedback.
- Provides guidance and demonstrates the desired behavior.
- Willingness to go out in the community to model and ensure the engagement, empowerment, and connection phases of BLI.
- Uses role play as a teaching strategy.
- Advocates for youth as necessary and supports them in advocating for themselves.
- Operates from a trauma-informed perspective.
- Uses active listening skills and asks open-ended questioning that encourages reflection.
- Gives and receives constructive feedback.
- Assists the Navigators in identifying actionable goals.
- Reflects or summarizes what is being communicated to ensure clarity and understanding.
- Identifies trends in behaviors and emotions across sessions to discern themes and patterns.
- Teach and model time management skills, professionalism, and handling significant challenges
- Assist in hiring & onboarding of Peer-to-Peer Navigators (P2PN).
- Assists in planning work activities.
- Provides weekly individual supervision with P2PN and confers with the Coordinator to ensure clinical support is provided to the P2P Navigator as needed.
- Participation in evaluation activities including the oversight of the distribution and collection of youth survey results from P2P Navigators.
- Knowledge of and/or willingness to learn and convey Division of Child Protection and Permanency (CP&P) Policy, Procedure and Practice.
- Participate in monthly meetings with child welfare staff to discuss the program.
- Completes record reviews and provides feedback on progress notes to ensure quality, timeliness and accuracy.
Benefits:
- Competitive base salary
- Medical and dental insurance
- Vision plan
- Retirement plan
- Flexible spending plans
- EXCELLENT time benefits for qualified positions!
- Opportunity for personal and career growth, including supervision towards professional licensure for eligible candidates
- Team-oriented environment – we practice the FISH! Philosophy
Qualifications:
- Bachelor’s degree from an accredited college or university. Preference for individuals with lived experience in foster care;
- At least 2 years of coaching/leadership experience;
- or at least four years of working experience within the community-based services field, and experience engaging and empowering young people;
- Leadership skills with the ability to proactively recognize and solve problems;
- Organizational skills with the ability to manage numerous people simultaneously;
- Ability to function in a team environment and actively participate in supervision;
- Effective oral and written communication skills;
- Computer literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, Access, and PowerPoint;
- Valid Driver's License.
All positions require a valid driver’s license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.
