What are the responsibilities and job description for the Retail Nursery Supervisor position at Oaks of Hebron?
Job Summary
We are seeking a dedicated and motivated Retail Supervisor to join our team. The ideal candidate will have a passion for gardening and landscaping, along with strong leadership skills to oversee daily operations in a retail environment. This role involves managing staff, ensuring excellent customer service, and maintaining the quality of our plant and garden products. The Retail Supervisor will play a crucial role in fostering a positive shopping experience for our customers while driving sales and operational efficiency.
Duties
- Supervise daily retail operations, including staff management and scheduling.
- Provide training and support to team members on product knowledge and customer service best practices.
- Ensure the store is well-stocked, organized, and visually appealing to customers.
- Assist customers with inquiries regarding plant identification, lawn care, and gardening techniques.
- Maintain inventory levels and assist with ordering supplies as needed.
- Promote a safe working environment by adhering to safety protocols and guidelines.
- Handle customer complaints or issues promptly and professionally.
- Collaborate with management to develop sales strategies and promotional activities.
Skills
- Basic math skills for handling transactions and inventory management.
- Knowledge of gardening, landscape maintenance, and greenhouse operations.
- Familiarity with plant identification techniques and care requirements.
- Proficiency in using hand tools related to gardening and landscaping tasks.
- Mechanical knowledge for basic equipment maintenance is a plus.
- Strong communication skills to effectively interact with customers and team members.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Leadership qualities that inspire teamwork and enhance employee performance.
Education:
High school diploma or equivalent required. Additional coursework or certification in horticulture, retail management, or a related field highly preferred.
Experience:
Minimum of 2 years of experience in retail sales or customer service, with at least 1 year in a supervisory or team lead role. Experience in a garden center or nursery strongly preferred.
Additional Qualifications:
When driving a personal or company vehicle, a valid California Driver’s License, legal minimum California Drivers Insurance to operate their vehicle and to be insurable on the company policy, is required.
Job Type: Full-time
Pay: $27.00 - $34.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $27 - $34