What are the responsibilities and job description for the Front Desk Associate position at Oaks on the River Luxury Boutique Resort?
- Responsibilities
What you will do as our next Front Desk Agent:
- Be the “face of our company” to guests as you greet, register, issue room keys, answer guest inquiries as needed, and answer and transfer calls promptly and politely in accordance with Brand standards.
- Showcase your attention to detail as you monitor cleanliness of lobby and other guest areas, maintain accurate front desk records and complete required reports, and sign purchase requisitions and invoices for expenditures for your operational area.
- Be a team player as we work hard and have lots of fun!
All while in a safe and inclusive environment that’s been ranked among the best.
What you need to be successful as a Front Desk Agent:
- Strong organizational and analytical skills with the ability to multi-task in a fast-paced environment.
- Possess a positive upbeat attitude and be an effective listener, prepared to understand and solve issues quickly both face-to-face and on the phone.
- Working knowledge of Microsoft Office and reservation management systems is a plus.
- High School diploma or GED; Bachelor’s degree or 2 years related experience or training, or combination of education and experience is a plus.
- Attention to detail, multitasking, and time management skills.
So, if you think that YOU are the right fit for US, let’s connect.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Shift:
- Day shift
- Morning shift
- Night shift
Work Location: In person
Salary : $15
