What are the responsibilities and job description for the Banking Operations Specialist position at OakStar Bank?
About the Position
We are seeking a highly skilled Banking Operations Specialist to join our team at OakStar Bank. As a key member of our operations team, you will be responsible for maintaining accurate records, processing new account transactions, and promoting the bank's products and services.
Main Responsibilities:
- Process new account transactions, including opening, maintaining, and closing all types of accounts.
- Assist customers in selecting various accounts and financial services available from the bank, ensuring cross-sell opportunities are presented.
- Operate computer terminals or personal computers to process account activity, determine balances, and resolve problems within given authority.
- Represent the bank in various community, civic, and community reinvestment functions to further enhance the bank's image and develop additional business.
- Maintain accurate records, including customer information, account balances, and transaction histories.
Requirements:
- High school diploma or general education degree (GED) and 1 years of related experience and/or training, or the equivalent combination of education and experience.
- Basic experience, knowledge, and training in branch operation activities, terminology, and products and services relating to retail and commercial account customers.
- Basic knowledge of related State and Federal banking compliance regulations and other Bank operational policies.
- Basic skills in computer terminal and personal computer operation, mainframe computer system, word processing, spreadsheet, and specialty software programs.
- Ability to work effectively in a team environment and communicate clearly with customers and colleagues.
- Good organizational and time management skills.
