What are the responsibilities and job description for the Tasting Room Associate position at Oakstone Winery?
Oakstone Winery's tasting room associate provides and exceptional wine tasting experience to our guests through their friendly and knowledgable customer service. This is a part-time postion that requires weekend availability. Must be RBS certified or willing to complete certificate prior to employment.
Specific Responsibilities include (but are not limited to): Greeting customers with enthusiasm. Leading guests through wine tasting experiences. Educating them about our wine, winery story, growing region, and overal Oakstone brand. Developing customer relationships. Effectively suggest and sell wine. Provide direct sales to customers over the phone as needed. Support the team to meet and exceed DTC goals.
Tasting Room Daily Operations:
-Opening and closing: Stocking all wine for the day, opening and preping the tasting wine. Cleaning restroom prior to opening, cleaning and setting up tables and umbrellas on the tasting deck. Watering plants (as needed). Wash glassware in the tasting room. Vaccum/mop tasting room at closing.
-Pouring: responsibly pour selected wines for visitors according to the tasting room guidelines and procedures and in accordance with laws and regulations. Quickly recognize the signs that a guest should not be served alcohol and take appropriate action to professionally address the situation. Develop a basic knowledge of the wines and winemaking practices to continually promote and educate guests on the winery and it's offerings.
-POS: Candidate must be familiar with using computer web based club management software and be comfortable completing transactions in the Square iPad system.
-Physical requirements: Must be able to stand for long periods of time (serving behind the bar for 6 hours) and be able to lift 40lbs when assisting customers to their vehicles. Always maintain a professional and polished appearance.
-Wine Club: Work with GM to ensure all wine shipments are properly packaged and send in accordance with wine shipping laws and winery's permits, and all shipping procedures for tracking sales are properly monitored. Candidate must also be comfortable completing club pick-up's in the computer system.
General Requirements:
-Must be at least 21 years of age
-The winery is open Thursday-Sunday 12pm-4pm. This position requires that you work on Saturday-Sunday. Additional days offered as needed during the harvest season. Potential for growth.
-Excellent communication and sales skills are essential
-1-2years employment in a similar environment is a plus
-Cash handling experience and basic math skills
-Computer knowledge (Excel, word, Google)
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 8 – 10 per week
Benefits:
- Employee discount
Shift:
- Day shift
Ability to Commute:
- Somerset, CA 95684 (Required)
Work Location: In person
Salary : $18 - $20