Student Life and Campus Inclusion

Job Description

Job Description

Overview :

The Student Life and Campus Inclusion Student Employee will provide customer service and administrative support to students, employees, and visitors requesting assistance and / or additional guidance. Students in this role will be trained on administrative tasks, customer service, and resources at Oakton Community College. A typical day will include staffing the front desk, answering phone calls and emails, assisting student clubs, providing event support, answering questions / directing students and visitors to the right place or completing a special project detailed by the supervisor or staff.

Campus Location : Des Plaines

Length of Employment : February 2025 to May 2025, with the opportunity to renew in the summer months

Can a student do homework on this position? Sometimes

Hours available : 9 : 00 am- 1 : 30 pm and / or 1 : 30 pm- 6 : 00 pm.

Schedule flexibility : Schedule is flexible, but consistency is preferred

Tasks, Duties and Responsibilities and Learning Outcomes :

• Complete onboarding / training with supervisor and Student Life and Campus Inclusion (SLCI) staff, and assist with onboarding of new student employees within SLCI. (CD, PF, TW)
• Conduct general office duties in the Student Center and Center for Campus Inclusion and Diversity (CCID), such as opening / closing office areas, answering phone calls, checking emails, and wiping down tables, as well as providing office support to SLCI and CCID with filing, scanning, copying, cash handling, posting flyers, organizing office materials, completing Caring Closet orders, etc. (PF, TC)
• Assist with events and activities within SLCI including gathering supplies, staffing, setup / takedown, promotion tables to encourage attendance, distributing information, registering attendees, etc. (CD, PF, EI, TW)
• Maintain confidentiality and secure handling of SLCI paperwork containing personal and academic information including Student life Interest Forms, Caring Closet Forms, data entry, etc (CT, PF)
• Greet students, faculty, staff and community members with professionalism, and educate them on the missing and purpose of the SLCI, and refer them to the proper offices / departments and resources based on their individual needs. (CM, EI)
• Communicate with supervisor and / or SLCI staff regarding any positive and / or challenging experiences that arise to reflect on strengths, steps for improvement, and discussing next steps toward a solution. (CD, CM, CT)
• Assist in creating monthly bulletin boards, signs directing students to events, event flyers, social media posts, updating the CCID chalkboard, etc. (TC)
• Provide additional office support to the OAED, CCID, and SLCI as needed (i.e. mailings, shredding, copying, etc) (PF, TW)
• Practice time management and critical thinking skills to complete tasks given by the supervisor and / or SLCI staff. (PF, TC)

Student Employment Learning Outcomes Defined :

The National Association of Colleges and Employers (NACE) has identified 8 career readiness competencies that broadly prepare college students for a successful transition into the workplace. Listed in alphabetical order, the include :

1. Career and Self- Development (CD)

2. Communication (CM)

3. Critical Thinking (CT)

4. Equity and Inclusion (EI)

5. Leadership (LD)

6. Professionalism (PF)

7. Teamwork (TW)

8. Technology (TC)

For more information about the NACE Career Readiness Competencies, please visit :

www.naceweb.org / career - readiness / competencies / career -readiness-defined / .

Candidate Qualifications (Knowledge, Skills, and Other abilities) :

Application Process :

All interested applicants should complete an online application and provide a resume.

Please contact Gabrielle O'Connor at goconnor@oakton.edu or call 847-635-1699 for any questions.

Job Posted by ApplicantPro