Hospice Referral Intake Coordinator

Oasis Hospice & Palliative Care, Inc.

Title/Position: Referral/Intake Coordinator

Reports To: Executive Director/Administrator and/or Clinical Director

JOB DESCRIPTION SUMMARY

The Referral/Intake Coordinator coordinates and assists the Director/Administrator in maintaining the paper flow of clerical functions in the office.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Provides assistance to the Executive Director/Administrator, preserving the confidential nature of items of which he/she has knowledge. He/she must maintain the files, supplies and general office condition in an orderly manner.

2. Handles all correspondence and word processing for the hospice organization.

3. Maintains minutes of meetings.

4. Answers telephone inquiries and channels them appropriately.

5. Is responsible for maintaining administrative and clerical files.

6. Responsible for all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.

7. Ensures compliance with all state, federal, and CHAP referral/intake regulatory requirements.

8. Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.

9. Makes sure that all doctor's order forms and related forms are current and in compliance with Medicare and Medicaid regulations. Updates all current forms in separate patient files.

10. Keep Medicare and Medicaid manuals up-to-date at all times.

11. Sends doctor's orders to physicians when received from nurses for his signature. Keeps current log of what is sent to make sure they are returned with signature.

12. Purchases and keeps postage on hand.

13. Closes out patient's clinical record when discharged.

14. Maintains current patient statistics utilizing the Management Information System.

15. Maintains ledger cards for all new patients admitted for clerk's use.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

POSITION QUALIFICATIONS

1. Minimum of two (2) years’ experience preferably in hospice or health care, or graduation from a one (1) or two (2) year business college preferred. 2. Is at least 18 years of age.

SKILLS REQUIRED

1. Able to type 50 words per minute

2. Word processing skills

3. Personal computer skills

4. Business machine knowledge

5. Medical terminology

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Medical Specialty:

• Home Health
• Hospice & Palliative Medicine

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Language:

• English (Required)

Ability to Commute:

• Flossmoor, IL 60422 (Required)

Work Location: In person

Salary : $23 - $25