What are the responsibilities and job description for the 3rd Shift Full Time Hotel Front Desk position at Oasis Hotel And Bar?
Overview
We are seeking a motivated and friendly Front Desk Agent to join our team. This role is essential in providing excellent customer service and ensuring a smooth operation at the front desk. The ideal candidate will be organized, detail-oriented, and possess strong communication skills. As the first point of contact for our guests, you will play a critical role in creating a welcoming environment.
Responsibilities
- Greet and assist guests upon arrival, providing exceptional customer service.
- Manage check-in and check-out processes efficiently.
- Answer phone calls with professional phone etiquette, addressing inquiries and resolving issues promptly.
- Maintain accurate records of guest information and reservations using computerized systems.
- Handle administrative tasks such as scheduling appointments and managing correspondence.
- Collaborate with other departments to ensure guest satisfaction and address any special requests.
- Assist in maintaining the cleanliness and organization of the front desk area.
- Provide information about local attractions, services, and amenities to enhance guest experience.
Qualifications
- Previous experience as a dental receptionist, medical receptionist, or personal assistant is preferred but not required.
- Proficiency in Google Suite and other administrative software applications.
- Strong organizational skills with attention to detail.
- Bilingual candidates are highly encouraged to apply to better serve our diverse clientele.
- Excellent customer service skills with a friendly demeanor.
- Ability to maintain professionalism in all interactions with guests and team members.
- Familiarity with phone etiquette and effective communication techniques.
Join our team as a Front Desk Agent where your contributions will help create memorable experiences for our guests!
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
Work Location: In person
Salary : $15