What are the responsibilities and job description for the Front Desk Team Member position at Oasis Hotel And Bar?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our guests and clients, providing exceptional customer service and support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage front desk operations including check-in and check-out procedures.
- Handle guest inquiries and provide information about services, amenities, and local attractions.
- Maintain an organized calendar for appointments, meetings, and events.
- Perform clerical duties such as filing, data entry, and proofreading documents.
- Assist with office management tasks to ensure smooth daily operations.
- Collaborate with other departments to fulfill guest requests and resolve issues promptly.
- Provide customer support through effective communication and problem-solving skills.
Skills
- Proven experience in front desk or customer service roles is preferred.
- Strong time management skills to prioritize tasks effectively.
- Excellent clerical abilities with attention to detail in documentation and communication.
- Proficiency in calendar management to coordinate schedules efficiently.
- Ability to work independently as well as part of a team.
- Strong interpersonal skills to build rapport with guests and colleagues alike.
- Familiarity with office management practices is a plus.
- A proactive approach to problem-solving with strong decision-making capabilities.
Join us in delivering outstanding service that enhances our guests' experiences!
Job Type: Part-time
Pay: $15.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $15
