Operation Manager

Hello,

My name is Steven Test, and I’m the CEO and founder of OATH Clothing—a premium men’s athleisure brand set to launch on March 14, 2025. We specialize in high-end, American-made apparel that blends comfort, durability, and timeless style. Every aspect of our supply chain—from sourcing our premium textiles to the final stitch—is proudly based in the USA, ensuring ethical manufacturing, top-tier quality control, and a truly homegrown product line.

As the visionary leader of OATH Clothing, my core strength lies in conceptualizing our product lines, shaping our brand aesthetic, building strategic partnerships, and setting the long-term vision. However, day-to-day operational management isn’t my primary focus—and that’s where you come in. We’re looking for a full-time, in-person Operations Manager to join our team and establish the organizational foundation that will drive our success.

About OATH Clothing

• Market Positioning: Luxury men’s athleisure wear designed for individuals seeking both style and uncompromising quality in their everyday attire.

• Key Differentiators: Made-in-the-USA craftsmanship, elevated design sensibility, premium natural and performance fabrics, and a brand philosophy that values authenticity and excellence.

• Launch Date: March 14, 2025 (pre-launch preparations are in full swing).

• Business Model: Primarily direct-to-consumer e-commerce, with the potential for select retail partnerships in the future.

What We’re Looking For in an Operations Manager

We need a professional who understands both the mechanics of running an e-commerce fashion brand and the hands-on demands of managing a physical workspace, supply chain, and team. The ideal candidate is:

• Operationally Excellent: You have a proven track record of creating efficient systems, overseeing production schedules, and ensuring projects remain on track.

• Proactive & Self-Directed: Rather than waiting for direction, you foresee potential issues, propose solutions, and take initiative.

• Detail-Oriented & Organized: You excel at juggling multiple priorities—logistics, inventory, personnel, timelines—without dropping the ball.

• Data-Driven: You leverage KPIs and analytics to guide decision-making, identify bottlenecks, and propose improvements.

• Communicative & Collaborative: You excel at building relationships with suppliers, contractors, warehouse staff, and internal team members.

• Hands-On & Adaptable: You’ll need to be on-site, available to troubleshoot day-to-day operations, manage fulfillment, and address immediate challenges that arise in a startup environment.

Core Responsibilities

1. Operations Management & SOP Development

• Physical Workspace & Production Oversight: Oversee local production sites, visiting our USA-based suppliers and manufacturers to ensure quality, adherence to timelines, and compliance with brand specifications.

• Project & Workflow Management: Establish clear project timelines, manage task assignments for on-site and remote teams, and track progress through tools such as Asana, ClickUp, or Monday.com.

• SOP Creation: Document and refine all operational processes—fulfillment, inventory control, returns management, and customer support protocols—so they’re clear, repeatable, and scalable.

2. Team Coordination & Vendor Management

• On-Site Team Management: Lead in-office staff, such as administrative personnel, warehouse workers, and any additional local hires, ensuring they have clear objectives and the support needed to excel.

• Vendor & Supplier Relations: Serve as the primary contact for domestic textile mills, cut-and-sew factories, shipping partners, and logistics firms. Negotiate contracts and ensure on-time deliveries.

3. Financial & Administrative Oversight

• Budget & Expense Management: Track expenses, forecast operational costs, and ensure we remain within or below budget targets.

• Contract & Payment Management: Manage relationships with service providers, handle vendor contracts, and ensure timely payments.

• Inventory Planning & Stock Management: Collaborate with suppliers and the production team to set reorder points, manage lead times, and avoid stockouts or overstock situations.

4. Marketing & Launch Coordination

• Cross-Functional Collaboration: Work closely with our marketing and creative teams to synchronize product launches, social media campaigns, influencer engagements, and PR initiatives.

• Content & Promotions Management: Ensure product photography, descriptions, and marketing materials are ready for each launch milestone.

• E-Commerce Integration: Partner with web developers to ensure all operational aspects (inventory management, shipping settings, CRM integrations) are accurately set up and consistently maintained.

5. KPIs, Analytics & Reporting

• Performance Tracking: Define and monitor weekly, monthly, and quarterly KPIs related to sales performance, conversion rates, customer acquisition costs, and inventory turnover.

• Operational Audits: Conduct regular audits of workflows, SOPs, and supply chain processes to identify inefficiencies and propose enhancements.

• Reporting: Deliver concise, data-driven updates to the CEO, highlighting successes, challenges, and recommended action items.

Qualifications & Experience

• E-commerce & Fashion Background: Previous operations or production management experience in the apparel or luxury sector is highly preferred. Candidates with proven track records in e-commerce and other retail environments will also be considered.

• Domestic Supply Chain Familiarity: Experience coordinating with US-based manufacturers, warehousing, and shipping/fulfillment centers.

• Strong Technical & Analytical Skills: Proficiency in using project management software, spreadsheet analysis, and basic accounting tools. Familiarity with platforms like Shopify (or similar) is advantageous.

• Leadership & Communication: A proactive leader who can inspire on-site teams, facilitate smooth collaboration across departments, and communicate effectively with external partners.

• Organized & Process-Oriented: Demonstrated ability to build SOPs, optimize workflows, and maintain meticulous records.

• Adaptable & Resilient: Comfortable with the changing nature of a startup, and eager to help define systems and processes from the ground up.

Cultural Fit

• Brand Alignment: You believe in quality, value ethical and local production, and are passionate about building a truly exceptional American-made brand.

• Entrepreneurial Spirit: You thrive in a startup setting where priorities can shift, and continuous improvement is part of the job.

• Integrity & Excellence: We hold ourselves to high standards and expect the same from our team—transparency, accountability, and a commitment to doing things right.

Why Join OATH Clothing?

By joining OATH Clothing at this stage, you’ll be directly shaping our operational DNA. Your contributions will influence how efficiently we work, the quality of our end products, and how we deliver on our promise to customers. This role is ideal for someone excited about building systems, scaling an organization, and leaving a tangible mark on a high-potential brand.

Perks & Opportunities:

• Hands-On Impact: You’ll be instrumental in laying the groundwork for a brand poised to make a splash in the luxury men’s athleisure market.

• Autonomy: We value expertise—we’ll trust your decisions and give you the freedom to implement best practices as you see fit.

• Growth Potential: As OATH Clothing expands, you’ll have the opportunity to grow your role, build out your team, and influence every aspect of our operations.

How to Apply

If you’re excited about building a leading Made-in-the-USA brand and have the operational chops to make it happen, we want to hear from you! Please submit:

1. Introduction & Background: A cover letter detailing your relevant experience and why you’re the perfect fit for OATH Clothing.

2. Accomplishments & Case Studies: Concrete examples of how you’ve improved operational efficiency, built out teams, streamlined processes, or solved significant production challenges in prior roles.

3. Technical & Tool Proficiencies: A brief overview of the operations, project management, and analytics tools you’re most familiar with.

4. Availability & Salary Expectations: Let us know when you can start and your desired compensation range.

Thank you for considering a future with OATH Clothing. We’re looking forward to meeting the right partner who will help us excel on our mission to redefine luxury men’s athleisure.

With purpose,

Steven Test

CEO & Founder, OATH Clothing