What are the responsibilities and job description for the Appliance and Refrigeration Repair Technician position at Oath Services?
Appliance Refrigeration Repair Technician
We are looking for Appliance Repair Technician candidates with exceptional customer service skills.
Qualifications
3 years experience as a Full Line Appliance Repair Technician (refrigeration, cooking, cleaning, laundry)
Willing to undergo a pre-employment drug screen, criminal background check, and driver’s license check
Willing to be enthusiastic and customer service-focused
Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds
Responsibilities
Accurately diagnose and repair home appliances.
Maintain a high level of customer satisfaction.
Ability to communicate effectively - with customers, tech support, dispatch routing, and management.
Ability to make decisions in a timely fashion
Ability to work both independently and on a team
Basic Computer Skills and iPad working knowledge
Technical / Mechanical Aptitude
Dispatch from your home to customer locations to repair residential home appliances
Process transactions related to in-home repairs
Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop.
Why Work for Guinco Service?
Hear from our employees! Click Here
At Guinco, we provide competitive pay based on experience and ongoing training in a collaborative, supportive, and team-oriented setting. In the Appliance Repair Technician role, you will enjoy working independently as a leading retailer and in-home service provider representative.
Exceptional Benefits Offered
Full benefits package
Health insurance (50% paid by the company for employees)
Dental insurance (50% paid by the company for employees)
Vision insurance (50% paid by the company for employees)
Health Savings Account (HSA) (company contributions)
Company Paid Life Insurance / AD&D
Long Term Disability
Voluntary Benefits
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Company Match 401K Plan
Paid Time Off
Holiday pay
Bereavement Leave
Maternity / Paternity Leave
Company Provided Equipment
Uniforms (company provided)
Vehicle (company provided)
Truck stock
Tablet
Additional Info :
We have a fully stocked warehouse with a huge inventory supported and fulfilled by the nation’s two largest appliance parts distributors.
We do in-office part pre-screens and pre-order parts for most calls run by our field technicians.
We are paperless, and all service orders and data are processed electronically.
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