What are the responsibilities and job description for the Repair Technician position at Oath Services?
Job Description
Job Description
Repair Technician
Full Time - Day shift
Summary :
- The repair technician is responsible for providing service and customer support.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for troubleshooting and repairing mechanical and electrical / electronic equipment.
- Advises customer on operation procedures and requirements of systems.
- Communicates effectively over the phone to assist customers.
- Tests and verifies the functionality of the equipment sent in for repair.
- Diagnoses errors or technical problems and determines proper solutions.
- Document processes and complete required documentation.
- Collaborate with technical team to resolve technical issues.
- Complete pre-sale upgrades and conversions as needed to meet customer orders.
- Evaluate, refurbish systems returned from demonstrations and rental activities.
- Understand technical problems effectively through proper analysis, evaluation and diagnoses.
- Responsible for setting up basic network connections
- Must troubleshoot basic network connections
- Define IP address by assigning subnet and IP address.
Requirements
Benefits
