What are the responsibilities and job description for the Quality Assurance Supervisor position at Oats Overnight?
A Little About Us
Oats Overnight is changing the way people eat breakfast, and since launching in 2016, our high protein spoon-free oatmeal has been enjoyed by over 1,000,000 customers. We are scaling quickly in both direct-to-consumer and retail with the goal of becoming a household brand. We have end-to-end control of all phases of the business, producing and fulfilling the product in-house, which is extremely rare for companies our size. This allows us to create new flavors and products quickly and is a tremendous advantage for our brand – we’re able to give customers a behind-the-scenes look at what we do, highlighting our people and process in content. Being vertically integrated also enables us to incorporate customers directly in the development process.
A Little About How We Do Things
Starting with our founder/CEO and extending to multiple teams across all departments, many of us come from non-traditional backgrounds. This is a superpower – we are not stuck in traditional industry patterns but instead leverage extreme rationality and first principles thinking to solve problems and find new opportunities. This is a special place to work, and our team is what makes it that way; this is why every employee is also an owner. As such, there is a high level of expectation for all team members.
What We’re Looking For
We are seeking a Quality Assurance Supervisor to become a part of our rapidly growing team and to ensure our company remains compliant with industry regulations. You will report directly to the QA Manager with pre-requisite programs oversight as well as responsibility, oversight and performance of manual and automated tests on company products, calibrate test equipment, and ensure employees are following safety regulations. To ensure success as a QA Supervisor, you should have sound knowledge of automated testing procedures, a good eye for detail, and advanced problem-solving skills. Ultimately, a first-rate QA Supervisor should be able to accurately identify production irregularities, propose improvements, and maintain a safe working environment.
What You’ll Be Doing, Stop Scanning and Read This Part
We value people who roll up their sleeves and support their fellow team members. We embrace diversity and encourage equal opportunity every chance we get, and we look forward to learning from people whose backgrounds, skills, and perspectives challenge and enrich our own.
Oats Overnight provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Oats Overnight complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Oats Overnight is changing the way people eat breakfast, and since launching in 2016, our high protein spoon-free oatmeal has been enjoyed by over 1,000,000 customers. We are scaling quickly in both direct-to-consumer and retail with the goal of becoming a household brand. We have end-to-end control of all phases of the business, producing and fulfilling the product in-house, which is extremely rare for companies our size. This allows us to create new flavors and products quickly and is a tremendous advantage for our brand – we’re able to give customers a behind-the-scenes look at what we do, highlighting our people and process in content. Being vertically integrated also enables us to incorporate customers directly in the development process.
A Little About How We Do Things
Starting with our founder/CEO and extending to multiple teams across all departments, many of us come from non-traditional backgrounds. This is a superpower – we are not stuck in traditional industry patterns but instead leverage extreme rationality and first principles thinking to solve problems and find new opportunities. This is a special place to work, and our team is what makes it that way; this is why every employee is also an owner. As such, there is a high level of expectation for all team members.
What We’re Looking For
- Someone that can partner and influence at all different levels
- Not afraid to get out into a manufacturing operations environment to work shoulder-to-shoulder with plant leadership to resolve problems and challenges.
- Ability to handle multiple priorities and navigate in a fast-moving environment
- Expectations will be clearly set, but an ambitious approach to the work is key
- Ability to artfully convey even subtle or complex messages clearly, as appropriate for the topic and audience.
- A relentless drive to get things done.
- Curious and entrepreneurial mindset.
- Enjoys working in a highly collaborative and supportive team environment
- Flexible, willing, and quick to learn new processes, new technology, and new ways of thinking.
We are seeking a Quality Assurance Supervisor to become a part of our rapidly growing team and to ensure our company remains compliant with industry regulations. You will report directly to the QA Manager with pre-requisite programs oversight as well as responsibility, oversight and performance of manual and automated tests on company products, calibrate test equipment, and ensure employees are following safety regulations. To ensure success as a QA Supervisor, you should have sound knowledge of automated testing procedures, a good eye for detail, and advanced problem-solving skills. Ultimately, a first-rate QA Supervisor should be able to accurately identify production irregularities, propose improvements, and maintain a safe working environment.
What You’ll Be Doing, Stop Scanning and Read This Part
- Assist the Quality Manager in assuring oversight and improvement of the Quality Management System measured through internal and third party audits, internal instructions and procedures of process audit, Quality Gemba Walking and customers’ requirements
- Supports and ensures proper execution and compliance to the site Food Safety Plan, quality procedures, food safety programs, and policies
- Participant on the Food Safety Team and Hazard Analysis activities
- Oversees proper execution and documentation of the site sensory program, pest control, GFCO & Kosher compliance, finished good/raw material and environmental testing programs
- Reviews and approves Manufacturing Records and releases finished product
- Maintains compliance to the controlled document program with potential contribution for writing and/or editing documents
- Trains personnel on food safety, GMP, and quality management system programs
- Performs routine operational verifications and escalates concerns appropriately
- Maintain compliance with all company policies and procedures
- Perform related duties as assigned by management
- Performing inspections and real-time sanitation checks using rapid result testing
- Sampling ingredients and products as needed, using correct sampling techniques
- Oversees QA Technician tasks and manages schedules
- Perform organoleptic evaluation, where required
- Strong organizational skill and attention to detail
- Excellent time management skills with proven ability to meet deadlines
- Proven aptitude to manage many competing projects and priorities
- Able to move fluidly between collaborative and independent work styles
- Other duties as assigned
- Experience and desire to support a culture built on collaboration, sharing of ideas and celebration of successes as well as drive for positive outcomes with cross-functional teams.
- Minimum HS Diploma or GED, college degree preferred
- 3 years of experience in food manufacturing
- Previous experience in a leadership position, preferably as a quality lead or a supervisory role
- HACCP and PCQI certifications required
- Internal Auditor certification preferred
- GFSI knowledge preferred
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers, suppliers, and regulatory or certification agencies
- Computer proficiency with MS Office, ERP systems, laboratory instrument software
- This is going to be fun.
- You have the freedom to leverage your own creativity and have a voice.
- Casual, friendly culture. We’re serious about what we do but we don’t take ourselves too seriously.
- We are a fast-growing company, and you will have stock options.
- High growth potential with opportunities to expand
- Free oatmeal. It’s very good.
- It’s not a cushy job, the bar is high
- We are growing quickly and have a fast-paced work environment.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
- Must be able to lift and carry up to 50 lbs.
- Must be able to read, write, and speak English
- Full Benefits; Medical, Dental, Vision and Life
- Generous PTO
- Monday - Friday Schedule
- Weekly Pay
- Stock options, every employee is an owner
- Free, delicious oatmeal
We value people who roll up their sleeves and support their fellow team members. We embrace diversity and encourage equal opportunity every chance we get, and we look forward to learning from people whose backgrounds, skills, and perspectives challenge and enrich our own.
Oats Overnight provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Oats Overnight complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
