What are the responsibilities and job description for the Medical Receptionist/Administrative Assistant position at OB/GYN Health Associates, S.C.?
Overview
Busy OB/GYN practice in Oak Lawn is seeking a dedicated and organized Receptionist/Administrative Assistant to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our clinic. The ideal candidate will possess strong administrative skills, excellent customer service skills and a background in medical office management, contributing to a positive experience for our patients and staff.
Duties
- Greet and assist patients as they arrive at the clinic, ensuring a welcoming environment.
- Manage front desk operations, including answering phone calls, scheduling appointments, and handling patient inquiries.
- Assist with medical billing and administrative tasks.
- Coordinate medical scheduling to optimize clinic workflow and patient care.
- Provide administrative support to the clinical team, including managing office supplies and equipment.
- Utilize systems such as Epic for patient management and record keeping.
- Foster strong customer service relationships by addressing patient needs promptly and professionally.
Skills
- Patient Registration/front desk experience in a clinic or medical office setting is required.
- Experience with Epic or Epic Connect software is highly desired.
- Excellent computer skills including Microsoft Excel/Word.
- Knowledge of medical billing, and scheduling practices is preferred.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Proficiency in office management systems and administrative tasks.
- Excellent organizational skills with attention to detail to ensure accuracy in all tasks.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 30 – 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Medical Specialty:
- Ob/Gyn
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $20