What are the responsibilities and job description for the Project Manager - HVAC & Generator Installations position at OB Yost & Campbell Heating Cooling and G?
Job Description
Job Description
Yost and Campbell is growing! Come be a part of our great team!
Project Manager for HVAC and Generator Installations Description :
Coordinating the installation of HVAC / Generator projects between Yost & Campbell and the Homeowner while providing the highest level of Customer service.
General Responsibilities
Respond to customer inquiries having to do with their HVAC / generator installation
Set the proper time and job expectations for the customer prior to the work starting
Set up job on ESC from quote and with all proper information provide to the field
Take incoming calls for the service and installation departments when necessary
Complete any task requested by the installation manager within the installation department
Enter Consultants Quotes into ESC
Monitor installation assigned from inception of approved job by customer to final start-up of equipment installed
Daily Responsibilities :
Create all Quotes on ESC
Assist with filing the jobs with the appropriate municipality
Expedite any required application to the NYC DOB
Complete the necessary rebates for all new installation
Submit any Con Ed work request needed for new installations
Schedule timing of installation
Communicate on daily basis with project coordinator and installation manager
Communicate with service to complete 1yr membership after installation is complete
Customer Service Requirements :
Follow with every customer to ensure they receive proposal and answered all questions
Collect the deposit from the customer and provide to installation manager to process on ESC
Assist customer with financing
Schedule a day(s) to do the work
Ensure equipment is in stock or has been ordered by the warehouse manager
Follow up with customer and ensure installation is completed and customer is satisfied
Provide office manager with any positive or negative feedback given by the homeowner
Work as a team member within Yost & Campbell and the installation department
Job Type : Full-time
Pay : $18.00 - $25.00 per hour
Benefits :
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule :
8 hour shift
Day shift
Monday to Friday
No nights
Ability to commute / relocate :
Mount Vernon, NY 10550 : Reliably commute or planning to relocate after starting work (Required)
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