Position Description
Are you the right applicant for this opportunity Find out by reading through the role overview below.
Minimum Wage to Contractor :
Bill rate range :
IMPORTANT : THE HM REQUESTED THAT STRONG COMMUNICATION SKILLS ARE CRITICAL FOR THIS ROLE. IF YOU FEEL YOUR CANDIDATES DO NOT MEET THIS CRITERIA DO NOT SUBMIT THEM TO THIS REQUISITION.
Location : 100% onsite in Santa Clara, CA. Candidates should include their location at the top of the resume. Local candidates are highly preferred due to the high cost of living. Candidates willing to relocate on their own dime will be considered if they research the area and cost of living.
Duration : 6-12 months temp to perm for high performers.
Interviews : There will be 2 or 3 rounds of interviews :
1st - Phone interview with the Client hiring manager.
2nd - Phone interview with the Client Account Executive.
3rd - Face to Face (or Skype video for non-locals) with the Client AE and a Client representative.
Position : UMIS Business Analyst
Top Skills Client will look for in resumes :
Experience as Business Analyst (5 years)Application Experience specific with Vendor ManagementApplication integration with enterprise software and feature enhancementsExperience with COTS systems implementations for the full life cycleExperience with Financial Systems, particularly Billing and PaymentLeadership skills – mentoring others, workplanProject Management experience – leading small implementations and upgradesTechnical ExperienceAudit requirements of financial systemsSummary :
The UMIS Business Analyst is responsible for providing subject matter expertise for the City’s Utility Billing System (UMIS), and for developing the functional requirements, testing, training, implementation, and support artifacts specific to the UMIS application portfolio in close collaboration with the business domain and business subject matter experts.
Responsibilities :
Technical Leadership, Strategy, and Management : Responsible for determining, defining, and documenting current and proposed business processes and user documentation for UMIS.Provide research and analysis for product / service recommendations that include descriptions of the service, processing considerations, expense and potential revenue analysis, benefits, and risks.Provide consulting support on UMIS processes and systems.Conduct interviews in the assessment of business requirements, processes, and workflows.Define and document processes, and formal business requirements relating to utilization, enhancements, and upgrades of UMIS.Develop use cases and test plans.Perform quality assurance and functional testing.Provide ongoing end-user training and support of business processes and workflows related to the UMIS application portfolio.Work with outside Consultants and solution providers on business issues and solutions.Foster and maintain good relationships with customers and colleagues to meet expected customer service objectives.Participate in the life cycle of a new product by researching product specifications and providing input to profit / loss analysis.Coordinate implementation projects with various business units, functional areas, and / or vendors.Communication and Collaboration :
Build strong relationships with Customer stakeholders to be viewed as a technical thought leader for Customer IT.Meet with key stakeholders regularly.Provide status reports demonstrating delivery according to service level agreements.Communicate challenges and opportunities proactively to drive business performance.Innovative self-starter with excellent communication skills.Meet with Applications Program Manager weekly to ensure smooth communication.Create and maintain a work environment that promotes effective communication between team members and management.Participate in team meetings regularly.Communicate in a customer-focused manner.Build a network and proactively maintain contacts to foster professional and personal growth.Work Environment :
Adhere to standards and requirements for a business-oriented and professional work environment.Adhere to the Customer’s safety standards for the work environment.Personnel Management :
Work with Service Provider management in setting performance objectives and goals quarterly.Complete formal performance evaluations with Service Provider management at mid-year and year-end.Develop a training plan to enhance job performance and professional growth.Other duties as required.J-18808-Ljbffr
