Supervisor, Distribution - Inbound (2nd Shift)

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com

Job Summary

Under general direction and guidance, supervises all shift employees and activities and assures the timely shipments of orders processing during respective shift utilizing warehouse management systems. Prepares, monitors, records and reports information regarding shift performance and progress. As necessary, cover other departments and overtime shifts in absence of shift Supervisor. Complete understanding of warehouse management systems, and distribution operations.

Essential Functions & Accountabilities

• Supervisor is responsible for staffing, training, and employee relations to achieve departmental goals, following SOP and ISO requirements. Provides project, cost improvement, and leadership support while promoting a safe work environment.
• Supervisor is responsible for reviewing and accurately reporting of employee performance data through established reporting on a daily/weekly basis.
• Strong documentation for employee performance, evaluations and development plans
• Hires, evaluates, develops, disciplines and discharges employees in accordance with current policies.
• Regularly leads and monitors employee’s performance to assure a smooth workflow and maximum productivity in a highly automated environment.
• Engages and empowers employees to optimize their personal development, and contribution to organizational success
• Conducts daily/weekly communication meetings with teams to establish daily priorities and alignment towards daily goals
• Lean methodology approach to problem resolution with lean six-sigma tools preferred.
• Self-motivated for personal development in areas of leadership and continuous improvement.
• Experience implementing continuous improvement initiatives.
• Experience planning and establishing departmental plans in support of organizational objectives.
• Supervisor assures departmental adherence to Standard Operating Procedures (SOP) and MDSAP and ISO 9000 requirements. Also responsible to ensure SOP’s are up to date.
• Uses critical thinking skills to account for fluctuations in volumes, systems issues and/or other variabilities in daily operation.
• Complete understanding of distribution workflows and distribution plans, participates in and is responsible for departmental planning regarding staffing, production supplies and inventories. Orders and maintains all supply inventories related to the department.
• Assures that all Material Handling Systems in the area are functional, working properly, and that all operators are properly trained in their use.
• Maintain regular communication with manager, providing team status, concerns or achievements both verbally and through status boards or reports at the established frequency
• Interacts with other departments, including customer service, training, and management as required to expedite critical orders, track and seek resolution for distribution related issues.
• As required, leads activities between shifts to insure a smooth and efficient product flow and adherence to picking and shipping schedules.
• Ability to collect, analyze and apply data towards problem resolution and efficiency gains.
• Takes appropriate/immediate action to resolve any concerns or issues, including but not limited to resources, equipment, supplies and employees to meet or exceed SLA & productivity requirements
  
  

CooperVision’s management team is committed to the development of and implementation of the quality management system and maintaining its effectiveness by communicating to the organization the importance of meeting customer as well as statutory and regulatory requirements.

Knowledge, Skills And Abilities

• Microsoft Office, Warehouse Management System. JDA and BAAN experience a plus.
• Solid understanding of performance management, transportation systems, distribution workflows, and ISO 9000.
• Continuous improvement and change management concepts
  
  

Work Environment

• Desk and Warehouse based – and expected to combine office working with warehouse working. This can include moderate to loud noise, seasonal temperature changes. PPE as required.
• Sedentary to light physical effort necessary to perform the job.
  
  

Experience

• 4 - 6 years’ experience in Distribution or Warehouse environment required
• 3 years experience in a supervisory or management capacity preferred
• Previous experience in an FDA and ISO regulated environment a plus.
  
  

Education

Education:

• Associates degree or combination of experience and education required.
• Bachelor degree preferred.
  
  

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $54,916 and $78,452 per hour/year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

• Job Identification 6870
• Job Category Distribution
• Posting Date 01/22/2025, 02:23 PM
• Job Schedule Full time
• Job Shift Evening
• Locations 180 Thruway Park Drive, West Henrietta, NY, 14586, US (On-site)
• Company CooperVision