SERVICE BDC

Acura of Seattle - Service BDC

Acura of Seattle, a dealership in the O'Brien Auto Group, is currently interviewing for a Service Cashier/Receptionist/BDC Coordinator.

Our Service BDC Coordinators are the key to our customers having the best service experience possible. This position is responsible for assuring the accuracy of all Floor-Up, Phone-Ups and Delivery entries in the database.

This position pays $20.29 per hour - part time/morning shift. 

All employees subject to eligibility requirements, we offer the following benefits:

• Paid holidays pursuant to the annual holiday calendar (typically five holidays)
• Vacation – based on hire date and paid based on position.
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
• 401(k) plus company match

Responsibilities Include, but not limited to:

• Input all appointments in a timely manner
• Input of manager confirmation calls
• Cash handling
• Clean coffee and snack area
• Perform nightly cleaning and stocking of coffee machine
• Filing and scanning, including original loaner agreements and maintain accurate filing system
• Call back missed appointments 
• Reminder calls for upcoming appointments
• Assist parts and dispatch in rescheduling customer with special order parts (may need to consult with service advisors
• Check and maintain stock of copy paper, customer invoices and work orders
• Assist the booking department
• Perform follow up and report back to advisors and management
• Train in prescribed protocol as set forth in BDC phone script
• Perform other duties as assigned by management
• Work in cooperative, positive and professional manner with all personnel in the company.
• Treat members of the public and customers in a courteous and non-discriminatory manner
• Maintain professional demeanor while at work
• Must conform to the company policy regarding non-discrimination and harassment

Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, postage machine, pencils/pens, letter opener, scissors, and rulers.

Physical Demands: Frequent twisting and/or turning of trunk, reaching, and handling of objects; intermittent standing, walking, and sitting, infrequent stooping, kneeling crouching, and lifting of 10lbs or less.

Qualified candidates must have a valid driver's license, clean driving record, and the ability to pass a background check.

Acura of Seattle on is an equal opportunity employer and a drug-free workplace.

Qualifications

Salary : $20