Health Center Coordinator: Camp Thunderbird

Reports to: Executive Director, Resident Camp

The Resident Camp Health Center Coordinator oversees the coordination of camper health information and serves as the primary liaison between camp families, staff, and healthcare providers. This role involves reviewing camper health forms, communicating special needs, and facilitating telehealth coordination. The Health Center Coordinator ensures all health-related processes align with camp policies and maintains a safe environment for campers and staff.

Culture Statement:

The culture of the Y is rooted in our Christian mission and core values. We strive every day to collectively embody our purpose of serving as a catalyst to transform lives and communities through programs that build healthy spirit, mind and body for all. We are respectful – we treat each other and those we serve as we hope to be treated ourselves. We are caring – we show a sincere concern for others and their well-being. We are honest – we are truthful in what we say and what we do, and we do not make promises we do not intend to keep. We are responsible – we are good stewards of our resources, strive
for excellence and our actions are accountable to those we serve. We are innovative – we harness creativity, are solution minded and forward thinking. We lead with faith.

Essential Functions:

• Review camper health forms in advance, identifying concerns, and communicating with families to address medical or special needs.
• Serve as the primary contact for communicating camper health needs and accommodations to counselors and staff.
• Coordinate with healthcare providers, including telehealth services, to address medical needs during camp operations.
• Facilitate collaboration between the camp team and external medical providers, ensuring seamless communication.
• Ensure compliance with camp health policies, including documenting health-related concerns and updating medical records.
• Act as the point of contact for nighttime telehealth access, providing basic first aid and assistance when necessary.
• Assist in managing health supplies, ensuring availability of first-aid materials and maintaining a clean, organized health center.
• Provide health and safety guidance to staff, ensuring awareness of camper needs and adherence to protocols.
• Document and report all health-related incidents or concerns to leadership as needed.
• Promote a safe, inclusive, and supportive environment for campers and staff.

Performs other duties and tasks as assigned by leadership.

Required Qualifications:

• 3 or more years experience in health coordination, camp operations, or youth programs.
• Familiarity with telehealth systems and basic first aid procedures.
• Excellent communication skills to interact effectively with families, staff, and healthcare providers.
• Strong organizational skills to manage medical records and health-related documentation.
• Ability to identify and address health-related concerns promptly and professionally.
• Knowledge of child safety and health policies in camp settings.
• Demonstrated ability to work collaboratively with diverse teams and external partners.
• Basic proficiency in technology and medical record systems.
• Availability to work flexible hours, including evenings, as required.

All YMCA team members are expected to maintain a current and active status for all safety, risk, and programming certifications defined by the YMCA of Greater Charlotte.

Preferred Qualifications:

• Bachelor’s degree in healthcare administration, nursing, or a related field (preferred).
• Registered Nurse

Working Conditions:

• Live-in or on-call availability during the camp session.
• Flexibility to work evenings, weekends, and irregular hours as needed.
• Frequent interaction with children, staff, and families in an outdoor camp setting.
• Ability to work extended hours, including evenings and weekends, with irregular schedules exceeding 40 hours per week.
• Capacity to walk, stand, sit (including on the floor), bend, kneel, lean, and maintain alertness for long periods.
• Exposure to communicable diseases and bodily fluids, requiring adherence to hygiene and safety protocols.
• Ability to lift and assist children weighing up to 50 pounds and carry supplies up to 20 pounds.
• Strong verbal and written communication skills, with fluency in English.
• Visual and auditory ability to respond quickly and effectively to critical situations and emergencies.
• Proficiency in entering and managing data for extended periods.
• Capability to maintain composure and effective communication under pressure.
• Physical stamina to support active engagement in a dynamic camp environment.
• Commitment to maintaining confidentiality and professionalism in all interactions.

Competencies:

1. FUNCTIONAL EXPERTISE: Executes superior technical skills for the role
2. COMMUNICATION & INFLUENCE: Listens and expresses self effectively and in a way that
engages, inspires, and builds commitment to the Y’s cause
3. EMOTIONAL MATURITY: Demonstrates ability to understand and manage emotions effectively in
all situations
4. CRITICAL THINKING & DECISION MAKING: Makes informed decisions based on logic, data, and
sound judgment