What are the responsibilities and job description for the Customer Experience Representative position at obsidian consulting inc?
We are seeking a results-driven Customer Experience Representative to play a critical role in our inbound and outbound marketing and lead generation efforts. The primary function of this role is working within marketing to engage and qualify prospective customers, walk them through the sales process, and work directly with the sales team for maximum effectiveness and overall satisfaction.
If you're looking to start your career then this entry-level customer experience role might be a GREAT fit for you. This is an excellent opportunity if you're just entering the workforce or if you’re looking for a change of scenery in a new industry. We provide all successful candidates with exceptional hands-on training so that they learn what is necessary before entering the field.
"Hire for passion and intensity; there is training for everything else." - Nolan Bushnell
Responsibilities of the Customer Experience Representative:
- Create personalized interactions in person with customers and execute brand experiences
- Have the ability to create customized products for our client's customers and learn brand knowledge
- Gain a loyal customer base through tailored customer solutions
- Focus on customer acquisition and retention within assigned territory and projects
- Remain current with all consumer products and information
What do we offer to our growing team?
- A team-oriented environment that is supportive and competitive
- Networking and learning retreats nationally and internationally each year
- Public speaking practice in small and large groups
- Sales and marketing skills
- No micromanaging
- Competitive pay and high commissions
- Full hands-on training in sales and customer service
- Learn how to develop and enhance your leadership ability
To apply for this entry-level Customer Experience Representative, please demonstrate:
- Ability to work full-time
- Comfortable working with commission pay and performance growth
- Great personality and people skills
- 2-year degree or equivalent customer service & sales experience
- Sharp, professional demeanor
- Customer service or sales experience is preferred, but not required
Salary : $16 - $22
